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Lisa H. S.

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Posts posted by Lisa H. S.

  1. Appreciate your response.

     

    We had booked through Delta SkyMiles Cruises and the information we received was different.  "...  Norwegian will issue a 25% refund on the cruise fare paid and will cover up to $300 maximum per person in air change fees. For any guests that pre-paid the service charges, an adjustment to the new 10-day cruise length will be made and a refund for 2 days will be processed. Refunds due to the change in itinerary will be applied to the original form of payment. This process will be automatic and requires no action from you. Please submit your air change receipts to: https://www.ncl.com/case-submission."

     

    We will be contacting Delta SkyMiles Cruises and NCL on this discrepancy.

     

    Thanks!

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