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Lisa H. S.
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Posts posted by Lisa H. S.
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Regarding shortening the cruise by two days, I just read on a post that NCL has now expanded the $600/stateroom to be applied to hotel stays as well. Is that accurate? we have received no communication regarding that as well. If it's accurate, can someone provide the source before I send off my email to names provided?
Thanks,
Lisa
Getaway 4/27/19 Transatlantic Shortened by Two Days
in Norwegian Cruise Line
Posted
Appreciate your response.
We had booked through Delta SkyMiles Cruises and the information we received was different. "... Norwegian will issue a 25% refund on the cruise fare paid and will cover up to $300 maximum per person in air change fees. For any guests that pre-paid the service charges, an adjustment to the new 10-day cruise length will be made and a refund for 2 days will be processed. Refunds due to the change in itinerary will be applied to the original form of payment. This process will be automatic and requires no action from you. Please submit your air change receipts to: https://www.ncl.com/case-submission."
We will be contacting Delta SkyMiles Cruises and NCL on this discrepancy.
Thanks!