Catpal128

Loyalty means nothing to Celebrity Just received our notice.that our May 23 Cruise on Equinox is cancelled!  Unbelievable…Celebrity doesn’t even have anything to offer for the same date!!! Our TA said she is receiving a lot of these cancellations due to ships being chartered. We are Elite Plus with Celebrity with over 16 sailings and will never book with Celebrity again. Flights are booked and paid for so we are looking at other lines. Loyalty doesn’t mean anything to Celebrity!! They must be making a ton of $$ from Charters as they are doing them so often and don’t seem to care about losing loyal customers. Only offered $200 to cancel our flights when we paid almost $2,500!!! Can you tell I’m about to tear my hair out.!!!!We should be receiving at least some compensation for the perks we lost as the other lines are not offering any perks and its going to cost us much more for anything equivalent. Travel Ins doesn't help as we book our flights 335 days ahead to receive special seats as my husband is quite tall and the seats will not be available now if we need to change out flights. 

I called Celebrity and they put in a claim with Chargerback. have you heard of this?

I left an iPad on the ship. What are the chances of it being returned to me?