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luvtrvlng

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Posts posted by luvtrvlng

  1. Call me cynical but I severely doubt the 3/9 Cruise won't be affected. We've taken 3 weeks vacation from work and have no other holiday time this year and don't want to go on this cruise to nowhere. We're at the mercy of NCL as until they say our cruise is affected, there's nothing we can do. We'd happily cancel with a refund and book another holiday but the time frame for booking an alternative is now very tight. It's a disgrace and NCL are entirely to blame!

     

    VERY TIGHT! I just watched one of the alternate choices we had sell out as I was at the website. :(

  2. Just shoveled out a foot of snow in Boston. Six a.m.flight to Hawaii for a few nights then on to Auckland and then what ??...no cruise? Cruise on unsafe ship? How do we get to Singapore. Where will we stay in Auckland. Zero communication this past month from NCL...trip of a lifetime has been nothing but worry, anxiety and aggravation...that said I will make the most of each day, but NCL has lost us for good

     

    Agreed! Horribly mishandled situation!

     

    With that said though, I have been told that some of the current (justifiably) angry guests have been taking it out on the staff who are doing their best to make the days as pleasant and 'normal' as possible. If this is true, it saddens me that these employees have become the targets - they work too hard for the money they get and have nothing to do with the decisions of the executives. :(

  3. "I am aboard the Norwegian Star. Both Azipods have failed and we are adrift in the Tasman sea. We left Melbourne last night and apparently the second engine went down in the middle of the night. The captain came over the speakers this morning saying the azipods have both failed. He said we are 20 hours from nearest land (drifting) so we are safe. It's 9:46 am here and the captain said the first tug will get to us at around 5pm this evening, with a second tug arriving later this evening. He said we would be towed to land and would undergo repairs for 4-5 days, likely Port of Melbourne if there is room. The captain said we will get a 100% refund (unsure if this is a future cruise credit or an actual refund) and a 50% credit for a future cruise .... Captain came on a few minutes ago. The tug is coming around 8pm now. They are offering people the option to fly home at their expense. Doesn't help us though. "

     

    So, have exhausted all options and am ready to call CBS news to help! NCL says the 3/9 sailing is still planning to go ahead as scheduled with no itinerary changes. No option to cancel without penalty.

     

    Travel insurance won't reimburse cancellation since NCL hasn't canceled the cruise.

     

    Credit card will dispute but there's no guarantee they'll win the dispute, so $8000 off the bill, would be returned at a later date if they lose due the NCL contract language.

     

    Credit card travel protection won't reimburse for mechanical issues.

     

    We're at the mercy of NCL for a ship that has been malfunctioning since December!!! :mad: One month unpaid vacation taken for this trip for the itinerary which may continue to be the "cruise to nowhere". :( Several thousand spent on airfare, etc. which will be wasted on this "dream" itinerary. :(

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