We booked a Japan intensive cruise early because of the price match guarantee that Azamara offers. When we paid our final payment, we saw this cruise with our cabin type offered for 84% less. Of course at that point the small print said we were out of luck because we had made final payment and price match was not honored then. After four contacts with Azamara we still had no satisfaction. We took the cruise and enjoyed it, but Azamara lost a repeat customer. My suggestion is do not book cruises early, wait until final payments are due. That is when the best prices can be had. I think that the 'price match guarantee' is a sales gimmick and not a true offer. Has anyone ever benefited from the 'price match guarantee'? I doubt it. Our itinerary was Japan intensive and very good. The Quest has better food than it had in January of 2018 when we last cruised with them. Again, buyer beware. We got burned, don't you!
Prices! Buyer Beware of "Best Price Guarantee"
in Azamara
Posted
We booked a Japan intensive cruise early because of the price match guarantee that Azamara offers. When we paid our final payment, we saw this cruise with our cabin type offered for 84% less. Of course at that point the small print said we were out of luck because we had made final payment and price match was not honored then. After four contacts with Azamara we still had no satisfaction. We took the cruise and enjoyed it, but Azamara lost a repeat customer. My suggestion is do not book cruises early, wait until final payments are due. That is when the best prices can be had. I think that the 'price match guarantee' is a sales gimmick and not a true offer. Has anyone ever benefited from the 'price match guarantee'? I doubt it. Our itinerary was Japan intensive and very good. The Quest has better food than it had in January of 2018 when we last cruised with them. Again, buyer beware. We got burned, don't you!