Jump to content
Cruise Critic Community

akrdeb

Members
 View Profile  See their activity

  • Posts

    55

  • Joined

 Content Type 

Posts posted by akrdeb

    double payment of fare

    in P&O Cruises ( UK )

    Posted

    Received this email yesterday.

    I have already paid phoned the number mentioned a man replied Payment was not processed I replied to him I will phone P&O tomorrow to verify .

    I hope nobody was caught with this scam.

     

     

    Sent from my iPhone using Tapatalk

    double payment of fare

    in P&O Cruises ( UK )

    Posted

    Can't see this email? View it online

    P&O Cruises

    Important information

    Dear Akram Ebied,

     

    I want to inform you that we have been notified by our third party payment processor that they incorrectly processed a pre-authorisation transaction yesterday against your card. This has been reversed overnight. As a consequence, no monies have been taken from your account. We apologise if this has caused you any concern or any inconvenience.

     

    We are able to confirm that this was not a result of a security breach and that no personal information has been compromised.

     

    If you have any questions or concerns regarding this matter, we recommend in the first instance you contact your bank who has been made aware of this situation. If they are not able to resolve the matter, we recommend that your bank contacts Elavon Merchant Services on this number 0345 600 0292. This information is also shown on our website at brand specific website http://www.pocruises.com

    Kind regards

     

    Paul Ludlow

    Senior Vice President, P&O Cruises

     

    P&O Cruises

    P&O Cruises is a trading name of Carnival plc, a company incorporated in England with company number 04039524 and with registered office at Carnival House, 100 Harbour Parade, Southampton SO15 1ST. VAT reg no: GB 761 4300 58. ATOL 6294 ABTA V8764.

    AbtaAtol

     

     

     

    Sent from my iPhone using Tapatalk

×
×
  • Create New...