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chrisinaz

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Posts posted by chrisinaz

  1. I thought I would do one last update on this.  Based on the advice received I did check on my account and found the condition exactly as anticipated (ie not updated on the order side). I called Celebrity they messed with it for a little while and said everything on their side reflects the Retreat and the amenities that go with that ALTHOUGH the CALL vs PALL on my express pass did not change. Since I always take my reservation paperwork I am not going to worry about it any more and if there is any issue we will take care of it on board. Again thanks for all the responses.

    • Like 2
  2. We are on a 12 day trip on the Beyond mid may in a sky suite.  We initially booked aqua but pricing came down so we paid the difference in the 2 fares to upgrade to a sky suite, ( so not thru move up) . It was my understanding that in the retreat premium drinks and Wi-Fi were included and that is the way the bookings are still being advertised today.

    We went in to check in which we successfully did and the express pass has CALL on it which in the old days meant the classic package. Has anyone had any recent experience with this and does it matter what the pass says if you are a retreat guest that paid the full fare.

    Any insight would be greatly appreciated.

    Thank you

  3. We are booked in mid may on the Beyond and with the new promo the room appears to be about 250.00 less. We are after final payment. I called celebrity and was told that best price guarantee does not apply and is only valid 48 hours from the initial booking.  Is this correct or do I need to call back. I am sure that this has been asked many times but I cant seem to find the thread, any assistance would be appreciated.

    Much appreciated, and thank you

  4. We were on the 10/5 sailing and are from the USA. The sip and cover rule was announced in the theater  prior to performances. We spent a good deal of time in Vines and were never told to put a mask on while we were there or pretty much at any dining venue for that matter. We did wear them on the elevators(which are still a maximum of 4 people) and while walking around, Obviously NOT in the staterooms. I completely understand people not wanting  to wear masks as it is not great fun BUT right now if this is how you want to take a holiday it is something you are going to be stuck with.  On a positive note we thought they really did a very good job with all the covid stuff, we had a great time, the crew was great , the ship was beautiful (but big) so for us this was not an issue at all.

    If anyone has any specific questions about the Sky please ask as we just got home yesterday and are happy to provide real time answers

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  5. we had booked direct with celebrity on 10/5 equinox trip. celebrity cancelled on 8/5 I called on 8/5 for a cash refund to card got part of the money yesterday 8/20 and the balance today 8/21  

    I think basically 2 weeks is very reasonable so maybe things are improving.

    Wanted to reach out to other posters since I know there have been major issues with this process.

    Good luck to all

     

     

  6. Hi have been following your trip as we are on Star from BA on 2/28.  I see you are using cc dining as you are in a suite. What dining room are they currently using?

    Also We we have good wine lovers traveling with us and I thought I saw that the new wine list on the Star is the  same as the Caribbean Princess can you speak to that. Lastly have you noticed any deferred maintainance issues such as hot water troubles and the like?

    Again thanks for your posting it is most helpful and interesting. Enjoy the rest of your trip

    chris

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