waterfallfred

We and couple #2 (who also purchased for couple #3) bought from *****.  #2 and #3's were purchased a few months ago at the same time during the same phone call.  Ours was purchased 3 days before the sailing (we paid approx $50 more pp but ended up with an aft balcony that was sweet! 8143).  But, all of us paid the same $319pp for port fees. ($638 per cabin).

Maybe I'll try to get a copy of the cruise confirmation for couples 2 & 3.  (I have mine)  If so I'll post' em with my final statement.

We asked exactly that question and the answer was that couple #3 does not reside in North America.

Cruise ended this morning.  How do I find out?

Nope.  Read my response to Tom.  All 6 passengers paid $319USD for Port charges.  Chinese couple fees were booked at the same time and paid for by couple #2.  Also explanation from front desk was that only North American passengers (I took it to mean USA and Canada) would be getting the refund.  What about all the Europeans then?

Missed the other part of your question.  All three couples had a small amount of onboard credit remaining at the end.

Hi Tom,

Let me explain better.

Couple 1 (us) from USA - paid for their own ticket using USA credit card.

Couple 2 (sister & husband) from Canada - paid for theirs and couple 3's ticket using Canadian credit card.

Couple 3 (friends) from China - ticket paid by couple 2 on the Canada credit card (paid them back separately)

Port charges for each person was $319USD this is confirmed for all 6 people.

On the night before the end of the cruise we noticed the credit on our account and told the other two couples to check.

Only us and Couple 2 had the credit of $64.30pp.

All of us went to the front desk and was told that only residents from North America would get the credit.

Hi,

First question for a new member.

Just got back today from a 14 day Hong Kong to Hong Kong cruise on the Westerdam.

Yesterday when I checked my statement (on the TV) I saw that we had a credit for:

12/20/19 Taxes, Fees & Port Expenses Adjustment 128.60

There were no port changes and I see in the posts there are many explanations for port charge amounts changing. Either up or down.

However that is not the reason for my post.

We are from USA and we were traveling with my wife's sister (and husband) from Canada and another couple from China.

It turns out USA and Canada gets the credit back (to our credit cards) and passengers from China do not.

Of course we all went to the front desk to ask about it and it was explained to us that only passengers from North America get the credit back.

(Mind you this is a Honk Kong cruise where at least 75% of the passengers are Chinese/Hong Kong)

Anyone seen this before?

Fred