Jump to content

bar1928

Members
  • Posts

    27
  • Joined

Posts posted by bar1928

  1. This may be of interest to would be cruises.

     

    Thank you for contacting Princess Cruises regarding your concern or query.

    We are currently receiving an unprecedented number of e-mails. Due to this, our reply time is currently around 5 working days.

    If the matter is urgent and you have a cruise booked that is sailing within the next 30 days, you may call us on the following numbers:
     From Australia  13 24 88 or 1300 551 853
     From New Zealand  0800 780 717
     Or your local travel agent for booking/s under TA

    Our Customer Service Team is available during the below hours
     Monday to Friday  7:00 AM to 7:00 PM EDST
     Saturday  8:00 AM to 4:00 PM EDST
     Sunday  Closed

    If your email is received outside of our opening hours, our response time may be affected.

    For everything you want to know about your Princess Cruises holiday, you may visit our comprehensive collection of FREQUENTLY ASKED QUESTIONS available on our website
     Top 10 FAQ -
    https://www.princess.com/come-back-new/top-ten-faq/
     FAQ: Onboard Experience - https://www.princess.com/learn/faq_answer/onboard/experience.jsp
     FAQ: Know Before You Go - https://www.princess.com/learn/faq_answer/index.jsp

    You may also LIVE CHAT with one of our Cruise Specialists by clicking on this link - https://isaac.wlcl.com.au/Chat/DirectChat


    Thank you,

    Princess Cruises Customer Service Team

×
×
  • Create New...

If you are already a Cruise Critic member, please log in with your existing account information or your email address and password.