WMJ

That isn’t great having issues with your refund from Seabourn. I hope you get it sorted soon.

Did you make a claim to Seabourn for the hotel in Singapore? How many stays did you claim for?  We didn’t have a flight package with Seabourn and ended up having to stay 3 extra nights and then flew to Bali as we couldn’t get back with Singapore Airlines until 25th February. Not the holiday we wanted or expected but we made the most of the time. 

Looks as though our refund for the cruise has been processed. Waiting to find out about rebooking and need to check the money has gone back into my bank account. We also have a form to claim our extra expenses, which I think we are entitled to an extra nights hotel stay in Singapore. One night is really not enough, as it took us a few days to get sorted. We had booked our own flights via our travel agent and were told the earliest we could fly back was the 25th Feb. Thanks for all your responses. 

We were due to board Ovation on the 15th Feb for 14 nights. We were already in Singapore when we got the email 24 hours before we were due to board. However since then we have heard nothing, other than our restaurant reservations were cancelled and our son had his trip money refunded. I thought by now we would have had a letter or some form of communication from Seabourn. Has anyone heard anything?

FYI... we organised our own flights and our travel agent said the first date they could get us back was on the 25th Feb. We made the best of a bad situation, spending 5 nights in Singapore then we flew to Bali for 6 nights. However it all came at a cost and certainly not the holiday we planned for or wanted. I would be interested to hear how other people got on.