Merlinz

Weather news is often blown out of proportion, next they will state we have another "beast from the east."

they were discussing to divert the route for days (obviously) they could have given more than 23 hours notice, that is obvious too.

and its just the fact that they refuse CHAPS refunds under exceptional circumstances like that.

they just dont want to risk running late for their 35 day trip that launches the day this one comes back on the 11th feb its really that simple because the weather picks up on return, its obvious their just pulling a fast one, and all we have on here is sympathizers for a company that lies openly to its customers.

Yes as previously stated ive also worked a maritime based job for over 15 years, a ship like the ventura could cut through those waves and wind conditions with ease, plus if your so experienced yourself as you claim then im sure you would have checked the weather conditions yourself, people have left links and information to direct weather information that is updated regularly and as accurate as it can get this day in age, and by what we are seeing the path is perfectly clear to make way for Ijmuiden, so your point is invalid, and if you have as much experience as you claim out at sea then you will know that they didn't need to divert.

not to mention, which i keep bringing up, simply a faster refund atleast would have been more acceptable anyway, its the fact that they are giving 7-10 days on refunds which is the disgusting thing above all.

Whatever you say can't justify anything, i have enough information here to not only suggest but prove that they could have easily made the trip to Ijmuiden and back safely.

2 minutes ago, Manx buoy said:

Little knowledge is dangerous. 

Who is it that has little knowledge? do enlighten us.

Don't apologise you are putting positive input in and thanks for your help, im currently pushing for a CHAPS payment they are outright refusing.

On the phone to P&O right now they are still refusing to offer a faster refund claiming no one is getting faster refunds.

We were booked to go on this cruise too, at last minute gave less then 24 hours notice of port change, feel sickened at their poor service got a refund on the phone offered no compensation telling us we need to wait 7-10 days for our money back.

Don't blame it on poor weather docking etc theirs clearly other reasons why they are diverting.

Good riddance P&O.