stageberglaw

8 minutes ago, eldaradoe said:

also wondering if this could qualify for a class action suit

Unfortunately, the fine print in the "Terms and Conditions" that govern these trips, you wave your rights to pursue a class action.  The U.S. Supreme Court has approved of these class action waivers.
 

Scheduled with Oceania for March 4 trip starting in Singapore and supposed to end in Hong Kong.  Oceania changed itinerary with offer of 25% refund and 25% credit on another trip. New plan does not work as Thailand (three stops) won't accept boat.  I have demanded a full refund with no favorable response. We are not going on this trip, and will pursue what legal rights we have.  Anyone else with same problem?

On 1/31/2020 at 7:26 PM, irr said:

The response has been variable. I have not seen a full review comparing cancellations vs liberalization of credits or refunds vs the Oceania hard core response of no refunds or credits no matter what. . I have actually asked a local newspaper to research this. It is an important topic as those cruise lines that understand their role as a member of the world community with respect for current concerns  need to be recognized. The problem here is that there seem to be a distinction made, at least by Oceania, between main land China and Hong Kong which is a bit of a distinction without a difference. While the intensity of infection in Hong Kong is currently less than the epicenter,  Hong Kong was a key source of SARS in the past and the borders have not been fully shut down between Hong Kong and the main land. With unknowns about how many asymptomatic people are contagious what will happen in Hong Kong is just starting to be recognized. 

Oceania apparently refuses to give a full refund for our trip starting on March 4.  We will not risk going to Asia with the risk of serious virus, and demand a full refund.  Anyone else taking the same position?