BonnieJeanne

 
 
NCL is falling behind in the "big ships" race. Several lines are going larger than NCL's largest while also going smaller than NCL's largest. By the time that the Leonardo Class is done, Encore wont even be in the top 30 as far as size/gross tonnage.
 
NCLH should do a better job of exposing Oceania and Regent SS to Haven guests. Let Haven guests who don't want/need go-karts and slides know about the higher-end lines and even let Haven guests book those lines from the Haven desk.
 
 
 
 

 
 
Thanks so much for the rendering!  Looks very high end, and definitely not mass-market.  I agree this is more the direction NCL is trying to achieve.  The ship will be smaller too, and I hope the entire ship follows this high-end trend.  I would love to see something more sophisticated and adult-oriented, perhaps without all the attractions on the upper outer decks.  I'm not saying all of NCL should offer that, but a choice of ships would be great.  People can pick what appeals to them.  Looking forward to more and I have very high hopes for the Leonardo Class!  I'm so over the Breakaway/Breakaway Plus Class.  Time to move on.     

Looks like this reflects the desire to fill fewer cabins in the next 12 months or so
 

Oh, great.  We started out wearing masks and shutting down the economy for just two weeks to flatten the curve.  Now we are to wear masks and shutdown the economy until their is a vaccine for the common cold?

Yes--!!!  So I guess we will all have to carry our "papers" (vaccine proof, doctor's note of fitness, etc) .[emoji40][emoji45]
Though, I just thought of another possible glitch....there will never be a guarantee that people at   any visited port will have had the vaccine. Makes excursions ,etc very problematic.[emoji382]

Who said CV19 was an influenza virus?
I said 'treat it like the flu' which is different from saying it is the flu.
 
The alternatives may be treating CV19 like the flu or living in a mask.
Pretty clear that most will choose the first.
 
 

 
Plan B:
everyone wear blue hazmat suits with portable oxygen rebreathers with hepa filters.
:)

I agree, but it seems to me all of the uncertainty could be eliminated by not making final payment and cancelling your reservation. You can always rebook at a later date.

My wife and I are sitting here discussing our Encore cruise booked for the family for April 2021. We are already upset enough about NCL not lowering the final payment date deadlines for 2021 cruises which is already making hope for this cruise fade along with the virus itself. We would be more comfortable sailing at half capacity when cruises do sail again. All of the lines are certain they will sail at 50% or less. When is the heck are they going to implement this rule for us to see in regard to our 2021 bookings? Why can’t they be more transparent? For cruises already booked by all of us for 2021 when are they going to fine tune these sailings? Beyond the obvious of them being completely cancelled who is in and who is out if our cruise for spring break is booked at 80% already let’s say? Those who booked first are in? We have a balcony so are they going to only fill more expensive cabins for revenue purposes which makes sense or only with open air options, no insides? Not allowing older guests or guests from high outbreak states like Florida, Texas, New York, California on board? NCL wants to keep selling cruises for next year but they don’t seem to be implementing any of their plans nor are we receiving any info on booked cruises. At this point you would think if you booked a new NCL cruise for, let’s say, August of next year online they would already have rooms X’ed out not for sale to align with 50% capacity. If you have an NCL cruise set to sail in Feb 2021 your final payment date is October ...coming quick. Where is the info on your cruise and capacity? Nowhere to be found? Thoughts? 

Are there any fees/penalties/restrictions associated with repricing a cruise? I will be using a nextcruise cert for a deposit, but expect the price of this cruise to drop before final payment. Could I reprice more than once? 
 
tia

I know cruise lines have many issues at the moment but wondered if the Epic dry dock in November is likely to go ahead?

We were on the Jewel for June 8th Alaska, Cruise Cancelled. Deal offered, 125% FCC and 20% off. Sounds good. Booked Jewel Alaska June 2022 using FCC. Next day Del Rio says NCL may go out of Business. We cancel and ask for refund. Customer service says okay, wait 90 days, (due Aug 7th). Friday; Notice our account shows 125% FCC. Call customer service, told don't worry. Friend in same boat, (no pun), called to make sure all was good for them too. Told, NOPE! you now only get FCC because you chose to use the FCC you only get back FCC. We call again and hear the same bad news. Email RDteam and get same story.
 
Anyone else get tripped up the same way and get their cash back? Alaska cruises are not cheap and we could use the money right about now. To say nothing about wondering if we will ever break free of the clutches of the CDC. Help.

We were on the Jewel for June 8th Alaska, Cruise Cancelled. Deal offered, 125% FCC and 20% off. Sounds good. Booked Jewel Alaska June 2022 using FCC. Next day Del Rio says NCL may go out of Business. We cancel and ask for refund. Customer service says okay, wait 90 days, (due Aug 7th). Friday; Notice our account shows 125% FCC. Call customer service, told don't worry. Friend in same boat, (no pun), called to make sure all was good for them too. Told, NOPE! you now only get FCC because you chose to use the FCC you only get back FCC. We call again and hear the same bad news. Email RDteam and get same story.
 
Anyone else get tripped up the same way and get their cash back? Alaska cruises are not cheap and we could use the money right about now. To say nothing about wondering if we will ever break free of the clutches of the CDC. Help.

I haven't seen this here, so I was wondering, if you had a cruise cancelled or not, with what is going on, what is your vacation looking like for this year?

I was lucky enough to cruise in early February this year, but have now booked a home right on Lake Lure NC for a week in September for my family.  This is not something I would normally do for a full week (we have done a weekend trip there), but my brain is telling me it is time for a break from everything.

What are your alternate vacations looking like?  If you already went I would love to see a picture or two.

We picked the option to include the airfare for our trip that we booked on NCL.  We would like to arrive at our port city the day before rather than panicking that our flight(s) might be delayed.  How do we arrange it with NCL to fly us down the day before?  The cruise is in 2022.  

Looking at Jan-March sailings for 2020, can’t find a 3&4 sail free (kids sail free) promo anywhere? Wonder if these will come back after this gratuities promo? Thats a key incentive to us. 
 
Im in the Northeast and FL market

Thanks. Hopefully they dont can the kids deal all together. So my situation is I had a May cancel, took the 25% bump with the 20% off deal in April and booked an amazing deal in December. Theres only about 1/6 of the total cost left for final payment so I’ll pay it in August, as I will do everything I can to take that sailing its that good. If it cancels, Ill roll another 25% on top of it and thats what Im doing now, looking for a backup plan to that sailing. You have to understand Im booking to be one of the first back in board, thats just me. Its a thing yes, however I may just book June if this one cancels.  Im looking at Feb-Mar as I think that may be the startup IF they can get a vaccine out by Jan 1. Yes that is being optomistic but its possible, just not probable. And if its not, yeah Ill take another 25% and bump it again. Im sitting on Oct, Dec, Jan, April bookings with two companies. Between the two I’m making mad FCC bonuses. 
 
 

They make money off the float interest of the deposits.  The longer they wait the more the make.  Also they’re extremely cash-poor (see how long it’s taking to process refunds).  That’s why they’re not doing it.  

Perhaps this is the wrong thread to ask, but I had a cruise booked in Oct using FCC from previously cancelled cruise in April.
 
From the looks of it, the upcoming cruise is getting cancelled too.
 
Does anyone know what options I have at that point? Am I stuck with the FCC, or will I have the option to get a cash refund?

 

 

 

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Mock booking for oct 18 on bliss. No longer available as of a few days ago

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Try to find a cabin on a specific cruise.  All cruises are showing all cabin classes sold out.

 
I just checked the U.S. site and plenty of cruises come up for Oct.

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Last year, I had booked and completely paid $6100 for NCL JeweI Penthouse Suite out of Seward, AK on June 1, 2020. I have a similar problem of NCL refund refusal after having faith that my NCL Personal Cruise Consultant would be honest about refunds, after I continuously communicated that I wished to get a refund unless I could use FCC in the event that I could use them to cruise this summer of 2020. I spoke with my NCL PCC several times in March and early April as cruises were beginning to cancel, but my cruise on 6/1 remained uncancelled. Our plan was to hope that the cruise sailed and enjoy it, but to let NCL cancel cruise, not myself through NCL Piece of Mind if the cruise were to cancel. On April 24, I received the COVID-19 letter from NCL officially cancelling cruises that included mine. I immediately called my PCC to discuss what my refund options were. I noticed and was suspicious of the letter's odd blurb about an online refund request form that would be available May 7-13, so I brought it up to PCC. I asked if I could wait to see if a desirable Summer 2020 cruise would sail uncancelled and THEN use the FCC, which, by the way, I never asked for or accepted (all NCL actions), towards the cruise, but still be able to get a refund later this summer if all cruises were ultimately cancelled. I was emphatically and clearly told, "Yes, I could absolutely request a refund later without using the online request form during the one-week May period.". She dismissed the dates given in the letter as only applying to the dates when customers could request refund on their own online. The letter does not mention anything about forfeiting any option for a refund if online form is not completed during one-week period. It just says form is available then. I had no reason to doubt my PCC, since we had several conversations over many weeks about options. She was well aware that I wanted to sail this summer, or not at all with a refund. In June, NCL effectively killed any chance of a Summer 2020 cruise when they cancelled everything through October. I then immediately call my PCC direct NCL phone number, only to get a different PCC. Apparently, "Reem" was no longer with NCL. I went on to explain to my new PCC, "Ralfy", that I wished for him to process a refund request for me. He explained that it was too late. I told him about what my PCC told me, and he understood why I would be upset. He suggested that I submit an online Guest Relations claim describing what happened with name, date/time, phone #'s, etc. I did exactly that three times. Each time I received a boiler plate email explaining how they must refuse a refund in all fairness to other passengers without mention of what I described about their employee's wrong, misguided advice. I listed the specific date, time, phone numbers, and duration of the call. I pleaded for them to listen to the call log and that it would clearly corroborate my claim within the first two minutes of the 24-minute phone call. She may have been just mistaken, but NCL actions give me doubt to whether or not she was just following NCL script to avoid as many refunds as possible. I just initiated a charge back request through my Navy Federal Visa, but I don't give that much hope. I have cruised multiple times on NCL and was always aware of their "gotcha" tactics for $$$, but enjoyed their personal butler service enough to stick with them anyway. I won't go so far as too say I can't cruise for the next two years, but next year is not an option, so I was clearly in a "2020 cruise-or-bust" mode. If I am ultimately denied a refund, along with many others, I'm sure, I will try to sell my FCC. If that doesn't work, I'll use my FCC for my last NCL cruise. If they do ultimately refund me, I will still be raw, but perhaps forgiving enough, given the circumstance, to buy another cruise through them.  

Last year, I had booked and completely paid $6100 for NCL JeweI Penthouse Suite out of Seward, AK on June 1, 2020. I have a similar problem of NCL refund refusal after having faith that my NCL Personal Cruise Consultant would be honest about refunds, after I continuously communicated that I wished to get a refund unless I could use FCC in the event that I could use them to cruise this summer of 2020. I spoke with my NCL PCC several times in March and early April as cruises were beginning to cancel, but my cruise on 6/1 remained uncancelled. Our plan was to hope that the cruise sailed and enjoy it, but to let NCL cancel cruise, not myself through NCL Piece of Mind if the cruise were to cancel. On April 24, I received the COVID-19 letter from NCL officially cancelling cruises that included mine. I immediately called my PCC to discuss what my refund options were. I noticed and was suspicious of the letter's odd blurb about an online refund request form that would be available May 7-13, so I brought it up to PCC. I asked if I could wait to see if a desirable Summer 2020 cruise would sail uncancelled and THEN use the FCC, which, by the way, I never asked for or accepted (all NCL actions), towards the cruise, but still be able to get a refund later this summer if all cruises were ultimately cancelled. I was emphatically and clearly told, "Yes, I could absolutely request a refund later without using the online request form during the one-week May period.". She dismissed the dates given in the letter as only applying to the dates when customers could request refund on their own online. The letter does not mention anything about forfeiting any option for a refund if online form is not completed during one-week period. It just says form is available then. I had no reason to doubt my PCC, since we had several conversations over many weeks about options. She was well aware that I wanted to sail this summer, or not at all with a refund. In June, NCL effectively killed any chance of a Summer 2020 cruise when they cancelled everything through October. I then immediately call my PCC direct NCL phone number, only to get a different PCC. Apparently, "Reem" was no longer with NCL. I went on to explain to my new PCC, "Ralfy", that I wished for him to process a refund request for me. He explained that it was too late. I told him about what my PCC told me, and he understood why I would be upset. He suggested that I submit an online Guest Relations claim describing what happened with name, date/time, phone #'s, etc. I did exactly that three times. Each time I received a boiler plate email explaining how they must refuse a refund in all fairness to other passengers without mention of what I described about their employee's wrong, misguided advice. I listed the specific date, time, phone numbers, and duration of the call. I pleaded for them to listen to the call log and that it would clearly corroborate my claim within the first two minutes of the 24-minute phone call. She may have been just mistaken, but NCL actions give me doubt to whether or not she was just following NCL script to avoid as many refunds as possible. I just initiated a charge back request through my Navy Federal Visa, but I don't give that much hope. I have cruised multiple times on NCL and was always aware of their "gotcha" tactics for $$$, but enjoyed their personal butler service enough to stick with them anyway. I won't go so far as too say I can't cruise for the next two years, but next year is not an option, so I was clearly in a "2020 cruise-or-bust" mode. If I am ultimately denied a refund, along with many others, I'm sure, I will try to sell my FCC. If that doesn't work, I'll use my FCC for my last NCL cruise. If they do ultimately refund me, I will still be raw, but perhaps forgiving enough, given the circumstance, to buy another cruise through them.