Kafffy
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Posts posted by Kafffy
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Nope, it's not the credit card companies that are backed up. My flight refund from Delta posted within 2 days of calling them to cancel. I'm approaching week 4 of waiting for my refund from Celebrity. High volumes or not, what concerns me is that I have not heard of a single person that has received a refund. Something isn't right
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I called Celebrity this morning and got through with no wait time. The agent said my cruise cancellation was processed on 3/10 (the day I cancelled it through my TA), and that she shows the refund as posted on 3/25. She says it has left their system so I guess I just sit and wait for it to show up on my cc
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Cancelled on 3/10 through my TA. As of 3/29 still no refund. I don’t understand why it is taking so long. Airlines are just as busy too. I cancelled my flight on Delta and received a refund within 2 days.
Cancelled Cruises Refund Tracker/Discussion (merged topics)
in Celebrity Cruises
Posted
Good news - all but $100 has been refunded to my cc. The remaining $100 was paid on a different cc so I will need to track that down. Here’s a timeline:
3/10 cancelled cruise and request refund through TA
3/25 Celebrity says refund processed
4/1 transaction date on my CC refund
4/5 posting date on my CC refund
4/6 actual date the refund transactions and amounts were shown on online banking
I did not dispute the transaction with my cc company