mleagle588

44 minutes ago, vermonter16 said:

Well, if they finished with March refunds, I guess they forgot ours.  

 

That's why I hesitated even relaying this. It seemed like just a line they were using. Clearly they are jumping around (as other later date cruises have been refunded earlier). 

Original cruise date: April 5

Cruise canceled: March 13

Requested refund: March 13 

Called Celebrity on May 6, spoke to a very helpful woman who said she would expedite my refund to accounting. Today, my entire cruise fare appeared back on my credit card. Perhaps it would've anyway if I had never called, but I certainly don't think it hurt matters. The CC transaction date says May 13. 

So 66 days in total.  Certainly a frustrating wait - especially since the original refund form said 30 days. I was most definitely worried that I'd never get the money back. For what its worth, the woman on May 6 said they had just finished up with their March refunds, and were just getting to April. Not sure if that makes sense based on the posts I've seen on here, but figured I'd pass it along.

Hope you all get your refunds/credits very shortly. I've been monitoring this board for weeks; it's been nice to know others were in my shoes.