tpbrownec

Now on Majestic. No Crooners, but there is VIP Gaming….

We are booked on the April 2023 45 night cruise (AKA Spring Edition).  FYI, the 46 night version has a slightly different itinerary and is referred to as the "Summer Edition".  Anybody else have this booked?

Pleasant surprise:

We were on the World Cruise and left LA on Jan 20.  Cruise cancelled in early March, only 6 weeks into a 16 week cruise.  Disembarked on March 21. We were promised that FCCs and Refunds would be retroactive to March 1.  So I figured we would get about 64% of our fare.  We opted for Option 2, so that would be the same for both FCCs and for actual cash.  The FCCs showed up about 10 days ago for the correct amount - half in my account and half in my partner's account.  Just now I was checking my credit card online and I saw that I have receive 2 credits each equal to the individual FCC.  That's over $30K each!  

That's the big amount.  Now to see about by onboard Folio which has a balance owed me of about $4K due to cancelled tours and rebated port fees.  Also waiting on claim for expenses related to our unexpected trip home which is "only" a few hundred dollars. I think I'll wait till next week to call about that if it doesn't show up by then.

Looks like 102 days from disembarkation to refund.

BTW, I filed NO complaints with FMC or bank...

On 6/29/2020 at 10:57 AM, CJinSF said:

I mentioned here a while back that I was interviewed by CNN for a story about cruise refunds. A bit later, I was also interviewed by USA Today. Both articles were published today:

 

https://www.cnn.com/travel/article/cruise-refund-cancellation-coronavirus/index.html

 

https://www.usatoday.com/story/travel/cruises/2020/06/29/cruise-passengers-have-been-waiting-months-refunds-canceled-trips/3202473001/

 

FYI, Princess claimed to both reporters that we had been kept informed by email and "sent" a "letter." Never once in the past 100 days have I been sent an email or letter by Princess regarding refunds, except as an auto-reply in response to my requests. Everyone else on my voyage reports the same. Their June 22 "letter" was posted on Facebook and their site, but not sent to any of us. I'm very much looking forward to seeing if their other claim -- that I will be receiving my refund 5-7 business days from June 19 -- turns out to be true.

It appears that today would be 7 business days...Any news

Mine just says "book"

Thanks! 

Looks like the FCCs has been credited to our accounts.  

Now to wait for the cash: 

- Refunds in amount equal to FCC

- Onboard account balance return ( which is quite large due to cancelled excursions)

- Travel expenses submitted in April for baggage and meals on way to US from Australia

That is good new, I was also on that cruise. Did you select option 1 or 2?  I picked option 2, but now I don't remember what that actually meant I was supposed to get.  Anybody know What the options for the World Cruise mean?

On 6/10/2020 at 4:38 PM, hpeabody said:

Hey,  after us!  The little Pacific Princess was in the middle of the Indian Ocean when our 111 day World Cruise that began in January was abruptly ended (was due to end cruise May 11 in LA) and we made a u-turn past Sri Lanka and were put off the ship in Fremantle, Australia March 21st to make our way home.  AFIK, NONE of us about 600 passengers has received the promised refunds (in the tens of thousands of dollars) and bonus FCC to date and we have had ZERO communication from Princess.

Hey, same thing here.  We also on that ship.  Clearly Princess is not refunding based on cruise date since ours was Jan 2020.  Nor on end date since we were forced to disembark on March 21. They owe me the balance in my on-board folio account (a few thousand since all the shore excursions were cancelled). Plus reimbursement for baggage fees since we clealry had more luggage than the standard for air (Princess paid directly for airfare form Australia to LA).  Plus, of course, the refund (option 2).

When I spoke to them last week, they said that the Pacific Princess would be processed LAST since it was the last ship to return to port with passengers aboard.