Even if true, I don't think that is the right way for them to think about it. Impacting the guests who are willing to pay a premium for an upgraded experience sends the message that this is not a company that particularly cares about them. Especially on a transatlantic cruise where the suites sell out more than a year in advance. But we know that Royal is not a luxury line so no surprises here.
We reserved a full suite. That product is no longer available to us, and the substitute (JS) is completely different even with the suite perks. A JS is essentially a standard cabin with more space between the walls. On a 14 day TA with many sea days we were looking forward to relaxing in our suite quite a bit, so the cabin is even more important to us than it would be on a shorter Caribbean cruise. The only option left is refund, so that's what it will be. Still waiting to see how much they think they could charge us for the JS, and my bet is that it will be very close to what we were going to pay for the CLS. That's not a good deal IMHO.
FWIW, this is the third time Royal has cancelled a cruise on us for reasons not related to Covid in the past couple of years. However, this change from Allure to Wonder is the worst deal they have offered us, by far.
Check back today - looks like they are doing some re-pricing. We were downgraded to a JS too and the original price on the new cabin was triple what we paid! But now that it's repriced, they honored the price we paid which is much more reasonable for a JS with Sky Class amenities + $300 OBC. And yes, we are right there with you. Numerous sailings cancelled, re-booked, cancelled again... things moved around. I think they are trying to do the best they can. Wishing you all the best!
Reply here, when and where your relocation cabin category ended up on Wonder of the Seas?
in Royal Caribbean International
Posted
Check back today - looks like they are doing some re-pricing. We were downgraded to a JS too and the original price on the new cabin was triple what we paid! But now that it's repriced, they honored the price we paid which is much more reasonable for a JS with Sky Class amenities + $300 OBC. And yes, we are right there with you. Numerous sailings cancelled, re-booked, cancelled again... things moved around. I think they are trying to do the best they can. Wishing you all the best!