zen56135

Thank you for providing this information. It is very useful to know that I don't have to fill in the digital  immigration card on arrival.

I am travelling on Britannia in late February for a 14 day Caribbean cruise. The ship is due to dock at Curacao and I have noted that all visitors to the country need to complete a digital immigration card before arrival.

Does anyone know, if cruise passengers also need to complete this card before arrival.

As usual, P&O customer services are completely clueless and could not provide any advice as to whether I needed to fill in the form 😒

I am due to sail with Iona on the 15th January 2022 on a 14 day cruise to the Canary Islands, Madeira, Cadiz and Lisbon.

Yesterday, I received an e-mail from P&O indicating that my cabin (which was booked through a select fare) was no longer available and that I was to be moved to an alternative location. The reason given was due to the current health protocols employed by P&O.

Today, I received another e-mail from P&O indicating that I had been moved from deck 14 aft to the front of deck 11. My cabin grading was unchanged at GB.

However, I was concerned that my elderly mother (who is a passenger with me on this trip) would not be able to coup with the long walking distance to the main dining room.

I immediately rang customer services regarding this issue. Initially, they indicated that no other GB cabins were available and that I could not upgrade to a de-luxe cabin in mid ships. After lengthy discussions with customer services. They managed to locate a four beth cabin  on deck 10 aft. This choice is a compromise and I still remain unhappy that my original choice of cabin has been taken away from me.

Unfortunately, the whole episode has left me disillusioned with P&O's attitude to customer service.

Has anyone else received this type of treatment from P&O?