Is that normally a thing? I booked a non-refundable rate, bad on me. But there is a nice room upgrade available via my travel agent, however, when the travel agent calls Royal, they aren’t offering a guaranteed room rate for the upgrade category, although the rate is clearly available for new bookings.
I could cancel and rebook but that is cost prohibitive due to the non-refundable deposit.
I checked myself and Royal is not offering guaranteed room rates for this particular cruise. (although they were recently)
What’s the deal? Does Royal sometimes only offer the guaranteed room rates via 3rd party?
All I want to do is upgrade my room but am stuck being unable to do so without stupid cancel fees.
