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cruzinmate

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Posts posted by cruzinmate

  1. This may be a light-hearted thread -- but not for everyone. Not for me. I am Titanium with Regent. So was my husband, before he died almost 3 years ago. Each year Regent still sends him birthday wishes. I know our TA informed them, told them to stop after I called her in 2013 in tears from the shock of opening the first card. In last week's mail I once again received these unwanted, unwelcome and painful birthday wishes from Regent to my dead husband. How dare they use the fact that we are forced to provide the cruise line with our passports including birth date, for their own marketing purposes. Shame on Regent. And BTW, yes they send me a birthday card each year, also unwanted. This marketing ploy failed here.

    Marvy,

     

    Allow me to introduce myself, my name is Jason O'Keefe and I'm the Manager, Seven Seas Society at RSSC. I wish to apologize for this error and for it not being corrected after you initially requested. Please allow me the opportunity to fix this. To assist in identifying your profile, please email me directly at jokeefe@rssc.com and I'll get this updated promptly.

     

    Jason

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