Embowaf

On 5/10/2024 at 8:57 AM, gmarsh said:

Cruising with children is an opportunity to teach them about gracious living.

Our family has been sailing Crystal for 30 years since the daughter was 8.

Now we have brought the grandkids on in 2018 and are doing  another family trip in 2025.

Children are the future of Crystal.

 

Yeah, my first Crystal Cruise was when I was 13, and if my parents hadn't taken me then, I wouldn't be going now. Crystal needs to attract new customers.

But in terms of children being obnoxious, I'm generally pretty quickly annoyed by young children misbehaving in venues they shouldn't be in... Nice restaurants, late at night, midnight R rated movies, etc. And I've never once had an issue on Crystal.

I have not been on new crystal yet, but in terms of your question about waiting. That was one of my favorite things about old crystal; no waiting for just about anything. You'll rarely stand in a line of any sort.

In many cases, I effectively walked straight onto the ship on embarkation day. In some ports there's a bus or something to move you around that causes there to be some sort of a wait, but its never been egregious. Maybe there will be a few groups in front of you if you arrive at the dining room at the busiest time for dinner, but you're waiting for them to take each group ahead to a table, not for space to clear. The grill at lunch can have a line of a few people waiting to place an order if you're there at a specific time. You of course must wait for a tender from time to time as they usually are launching them from one place, but it's very rare that you're in much of a line there. When you get back from a tender, you might have to wait for a few elevators to arrive before everyone clears, but that's about it.

On 11/29/2023 at 1:40 PM, Whipsnade said:

Embo

Call Moecker. 954 252 1560

They were very polite, prompt and helpful. 

They were very helpful and polite, but they do say they never got my claim, which is pretty annoying. I certainly mailed it in May of 2022, and they did get my parents' which was mailed later than mine.

I am going to resubmit the form at their suggestion but they were not super clear on what would happen other than "it will be considered a late claim" and "it will take some time to process it".

Have fun! I'll be on the second segment.

7 hours ago, Keith1010 said:

Hopefully, those of you in the USA who have not yet gotten your checks got an e-mail when your name was listed in the legal proceedings.We did and it showed what the consumer priority amount ($4450.00) which is what we eventually got in a check and general unsecured amount which is what we would not get in the first round.  

 

This will take you to all of the ones that were filed with the courts except for a recent one we just saw two days ago.

 

The challenge is you would have to go through most of these and it is sorted by your first name.

 

https://crystalcruiseclaims.com/legal-pleadings/

 

Another option is try to do a google search. Put in your first and last name followed by Moecker. Don't add in Crystal to the search. It may bring up the specific filing you are in and if you click on that it will take you to the filing and you can scroll down and look for your name.

 

Keith

I never got such an email, but neither did my parents (who did get their check). I also searched through every single one of those docs for our last name and we aren't in any of them, though, again, they got their check? Still waiting for a response to my email from them. Not in a hurry, so not too worried.

2 hours ago, Whipsnade said:

I am still waiting for my check in NYC. Just sent Moecker an email query. 

Same here, Los Angeles. My parents and brother (paid for by my parents) got theirs a few weeks back for the same cruise I was on. I have never heard anything from Moecker, but I did get an EI Certificate that, apparently, was checked against their records.

Emailed Moecker a few days ago but no response yet.

A big part of the issue with the previous situation was the combination of Crystal going under and the impact of the pandemic which caused a lot of people to cancel cruises and roll over credit to new bookings instead of getting a full refund, pushing the funds outside of the chargeback window for most people. We have all learned... do not do this.

That perfect storm is unlikely to happen again any time soon. But your financial decisions are your own and there's always going to be some level of risk here (or elsewhere).

I've been a germophobe before COVID and I generally just make sure to always have sanitizer especially if I have to go to a buffet. I very much don't trust people. It doesn't matter where or who you are; I have seen carnival and crystal guests pee and walk out without washing hands at about the same rate. At times directly into the buffet line.

That said, never really got sick on Crystal. Most likely due to the lower density of people.

I frequently booked guarantee on OC when it was available and it was cheaper. So Crystal doing it isn't new. But I dunno if the exact sales flow you went through is the way it used to work.

I have used the Chase Sapphire Reserve for the $500 deposit a few months back and it was properly coded as travel. They're both Chase, if that helps.

I only started doing the Vintage Room after the Covid restart in the Bahamas. Prior to that my dad went but I figured it was wasted on me because I usually don't like wine very much and stick to scotch.

Turns out, the reason I don't like wine is I wasn't having Vintage Room tier wine. I know there's levels above that, but even the base level Vintage Room bottles were mindblowing at least to someone very unfamiliar with wine.

To be clear I'm not saying that design/ambiance/decor/etc doesn't matter. I'm saying, this doesn't look cheap or tacky. It's at worst, fine. And as long as it's fine, it's going to fade into the background even if it could have been better.

4 hours ago, KenzSailing said:

While we wait on word from the Oracle, my two cents.  The original FB post indicated some pretty imprecise information, it was far from definitive.  One guess is that the first few cruises may have had the VR already bought out, Crystal has always limited the nights it's available and my be further throttling thru put while they get their sea legs.  After the initial surge of Crystal fans has passed thru the pipeline, I'm sure they'll offer VR nights put together onboard of smaller groups.  Otherwise they're leaving revenue on the table. (Also, the FB post this was all based on was from someone attempting to book two persons into VR in advance of sailing. I could be wrong, but I thought Crystal only ever did that once on board.)

This was exactly my read when I saw it yesterday.

There's kinda way too much attention being places in the the decor and the seating arrangements, which are going to have a tiny impact on the experience compared to the food and the service. As long as the room is functional and not horribly designed you probably will forget about it once you're there.

Well good news then, the Prego Mushroom soup wasn't sourdough 😛. Dunno what you'd call it exactly; the recipe calls it an "oregano bread bowl". It was a pretty basic bread recipe with some dried oregano sprinkled in.

I made this a few times based on the Chef Jon Ashton videos that came out during the pandemic; this looks like the same recipe. I'm not quite as good at it as Prego was 😛 but it was still good.

23 hours ago, the_dylaness said:

Apologies for probably describing this all wrong... not a lawyer or finance person.  

 

We are part of the Moecker class action lawsuit. I have heard nothing. I looked back through the last couple pages here and haven't seen any updates (if they are there I missed them)... I see the 1k per cabin offer has been extended but there's no way we can take 5 or 6 Crystal cruises by 2025, maybe 1 or 2 at the very most.  What I'd really rather have back is my money.  Are there updates on this that I snoozed on?  TIA.

Someone correct me if I'm wrong, but the vouchers based on money lost is now entirely separate from the liquidation. Whether or not you see anything from the liquidation and whether or not you use your vouchers don't impact each other. You could end up with both.

Stories are intended to be ephemeral. They sorta exist to try to get people to check the apps a few times a day.

At least in the past, Crystal, including all onboard charges, were coded as travel when I used a CSR.

These videos mostly exit to get your attention and get you to go look at Crystal which, if you're already on their site, you're already doing.

Yes, for some of us, getting little glimpses of new chairs in the Crystal Cove is exciting, but that's pretty niche and not really a priority I would assume.


Also, I work for an intentionally unnamed large scale video distribution company, and serving video on your own website is more complex engineering, bandwidth, and cost wise, so it's better to just host it somewhere that will let you do that for free.

1 hour ago, oakridger said:

Symphony shows Jade Night Club and Pulse Night Club on Serenity where casino was. Am I remembering correctly?  Has this been discussed since the announcement of the demise of casinos?  It will be interesting to see how these Clubs are actually utilized.

 

~Nancy

Pulse is where it has always been on Serenity (or at least since my first time on the ship in 2010). The Jade Nightclub on Symphony takes the place of the high rollers section of the casino, which also had a bar in it. I believe it was, pre-Genting, some sort of bar/nightclub area originally.

Both ships main public casinos are still unlabeled and don't seem to have a set purpose yet.

3 minutes ago, tnm6217 said:

Was it hard to get a Vintage Room reservation on OC? I'm booked in an oceanview cabin and I'm worried I'll be too "low on the totem pole" to be able to get a reservation. I'll be on an 11 night cruise and I'm really looking forward to experiencing the VR!

I'm sure it varied from cruise to cruise, but the issue was more often than not that they only had enough demand to do it once or twice a segment so if you didn't have availability that day you were out of luck as they have to have a minimum to do it.

If there's extra demand they would add a night.

With capacity reduced, in theory, it shouldn't be any harder to get a slot, though it may mean there are segments with such low demand they don't have a single night. Not clear how often that happened, but I know my dad would usually do it and when I started going the past few cruises they usually would not know for a day or two if there was going to be enough.

12 hours ago, ctjon said:

And when will NC become just Crystal here

Just a guess but, probably after about half a year of sailing, if things are largely the same as they were.

If there are minimal changes, quality is about the same, and the new things are not hated or even well received, by early 2024, especially for those who have been onboard at least once, it will just be Crystal, with the Genting phase viewed as a dark time that, overtime mellows out to a "all inclusive was a good change and blurry Covid+bankruptcy+1.5 year shutdown for change in ownership situation blurring together as a rough 4 years or so" sort of thing.

If things are notably degraded from before, you will see OC constantly compared to and NC used to complain.

If things are substantially better than before, you will see OC used to differentiate these new things but probably not OC mocked, with Genting taking the brunt of flak and the 10 year period from Genting to A&K restart viewed largely as a negative despite some of the good things from that era (it can't all be bad; I did 6 in that timeframe and only 3 before that).

8 hours ago, Keith1010 said:

The VR was casually mentioned when they mentioned dining venues.

There will be a Vintage Room for sure. It is also mentioned on the website.

 

All I have been told is it will be similar as before. 

 

Keith

Related to this, last time I was in the VR, they talked briefly about the enormous quantity of wine onboard. In the order of tens of thousands of bottles. I'm sure the majority of that was common quality stuff for the all inclusive wine services at dinner, bars, etc. But a decent portion was stuff they were keeping onboard to mature over time etc.

Any idea what happened to it all? Did it stay onboard the whole time? Do they have it now? Did it get taken/sold off? I know there were tons of crates of the Crystal branded stuff sold off at discount grocery stores, but that seemed to just stock that wasn't actually on the ships.

11 hours ago, Mr Luxury said:

Will you start from zero and build up your loyalty with NC.

Seems reasonable.

They haven't said anything about this, nor do they have any details on a loyalty program at all, so who knows what it will look like.

There's a huge amount of diversity in cruise loyalty programs, from one credit per cruise no matter what to one credit per day, to differing credits per cruise/per day based on cabin to some that give credits for shipboard spending.

It's very unlikely they will completely ignore your previous cruise credits though. How they translate them into whatever they set up, who knows?