Fun4Brenda
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Posts posted by Fun4Brenda
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Unless things are changed, I have traveled with immediate family before & had never had this issue. The reservations were linked together & we had rooms nearby. The kicker on this deal is one of the family members may need assistance during the cruise and if so we would have to scramble up a deck or so in case of an emergency.
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Booked two cabins at the same time, oceanview guarantee, traveling with immediate family. Carnival has assigned us cabins on separate floors, isn't that nice? One is a category 6B & other 6C. Even offered to take the lower categories as long as the rooms are nearby, don't even have to be next door to each other. For $300, they will downgrade us. Have been on over 25 plus cruises, 15 with Carnival, and I am a platinum carnival member. Totally aggravated with Carnival & their greediness.
Oceanview Guarantee, What a JOKE!
in Carnival Cruise Lines
Posted
First of all both cabins were booked with one credit card at the same time, same last name, immediate family with a "request" not a guarantee, for nearby cabins & same dining times. There were cabins available nearby & on the same deck, I counted over 10 nearby same categories. Not only were we assigned different decks, we were also assigned different dining times. 24 hours after booking I was assigned these cabins, 35 days before sailing. Carnival was contacted to see what could be done, if anything, about the dining & cabin concerns. The only reason I mentioned being platinum is because like many other loyalty programs there are some perks. I UNDERSTAND what a guarantee is, and yes, I got two OV guaranteed rooms. My issue with Carnival was with offering to downgrade and being asked to pay $300 for a lower category when cabins were available. The situation has been remedied and I am glad the administrator deleted so many of the hateful remarks. I have nothing else to say. End of story.