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jentroubles

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Posts posted by jentroubles

  1. My first thought is I bet some of the passengers with balconies didn't realize you can seal the balcony door pretty much air tight by turning the handle up. But if you leave the handle down it may close but it's not sealed.

     

     

    Yes, we did know that. Our balcony seal still popped. No only was it sealed and locked but the child lock was engaged. It did not matter in the height of the storm, it still whistled like it was open. We both checked it numerous times and attempted to reseal it.

  2. I won't go as far as the previous poster, but I have to agree that I would never sail with this captain again if given the choice. As mentioned before I am a veteran cruiser, have sailed at this time of year and expected/ don't' mind some rocking. I have tried to offer balanced information and avoided trying to provide misinformation or hysterical commentary.

     

    As I stated before-- my lack of confidence started with the debacle at GSC. It was a poor decision to even try the island when all other lines visiting had already canceled. Anyone with a weather channel app or who was at least outside could see the building clouds, the wind picking up and rain in the distance. We decided at 8:30 not to go to the island and were glad we did not. Those on the last tender (approximately 11:30 or 12ish) had horrible rides, and staff and guests came back soaking wet and upset. (I spoke with a veteran staff member who related this to me as she was on the last tender.)

     

    I agree with the lack of communication and the poor communication skills of the captain. He offered canned statements and no real information when people craved it. The channel 21 scroll was inaccurate and appeared to be stuck when reporting wind speed and wave height. I will not get hysterical about medical emergency announcements-- I sent a prayer to whoever was hurt or injured that night. I will agree though..I knew in the back of my head we would be fine but was still more frightened than I felt I should be-- I didn't trust that this captain would back off-- and it was clear that we would keep steaming ahead.

     

    The front line crew and other officers did their best and should be commended. Anything we asked for during those days was taken care of by waiters, waitresses, and guest services. Like many, we went to areas where we felt most comfortable. No one was forced to sleep anywhere they did not want to. (I cannot speak to those with major room damage) I know that people had problems with minor wind damage, it happens. Our balcony door also whistled from the wind during the height of the storm--midnight to 3am-- and we had condensation and some water like many. With the winds, to be expected. The listing of the ship was prominent and continued up to this morning. We needed to pack the shower with towels and clean up the small flood after showering. A minor inconvenience given the storm.

     

    I will also agree with the judgemental attitude of many on here. If you were not onboard, honestly, you have no idea what it is like. It is very easy to Monday morning quarterback. Frankly, this is why I stopped participating regularly on these boards. For those snarking at those who were onboard, I do hope that you never have such an experience.

     

    In sum, yes, I expected bad weather. I did not expect to be actively trailing a low-pressure system that closely. Given how proactive NCL generally is in hurricane season, I was disappointed in the communication and felt that we were a bit too aggressive in trying to keep on schedule, despite the weather. Knowing the capabilities of the Breakaway and the ability to get from Port Canaveral to NYC in a little over a day-- it might have been more prudent to lag back and not try to 'ride it out' for two days.

  3. Had a chance to read over the other posts. Can't confirm or deny some of the rumors. Our balcony door did hold, (13 port) though during the heaviest of winds last night it sounded like it wasn't. (Whistling from the direct winds) There is still quite a bit of condensation on the door. Can confirm the list-- it was pretty severe-- my glasses, phone and book shifted from the nightstand into the bed during the night. The list also made showering difficult as we were listing port and drain was starboard:D

     

    Yes, carpets are wet, especially on 8. Also seems to a few toilets clogged by moderno but think this was a buffet issue, not storm related ;p

     

    People were out and about, some sleeping in the atrium and wherever chairs could be found. We had the spa pass and slept there for a bit this afternoon. (Pool but not jacuzzi was drained yesterday, then refilled. ) Both were drained and empty today. It was rocking and rolling from the bow, but at least you could see what was happening.

     

    Biggest issue today was the lack of elevators. Only two are working for each bank. 2 in front and 2 in back. No word on why or reasoning.

     

    The staff has been great rerouting guests and trying to keep people busy.. Games appeared on the tables outside LeBistro -- burn the floor and the cirque shows where canceled for obvious safety reasons. Atrium and shows in smaller venues moved to the theatre and spiegel tent. All restaurants open.

     

    I did speak with Vuk (hotel director earlier and after captain announced delay) I wanted to know about internet, cause i was supposed to be working at 3. He stated that we would be picking up the pilot boat at noon.

    Current location. 37 25 52 n longitude 74 11 24 w Heading 11.8 speed 12.3 knots.

    It didn't seem that we were circling, just moving very, very slow.

  4. On board here. Platinum member with NCL + 10 + cruises. It is definitely been the roughest I have ever experienced and I've sailed on the Breakaway before at this time of year. I have to admit that I have also questioned some of the decisions made on this Cruise. It started with the decision to try and have the Private Island day. Tendering started @8 and was discontinued by 10:30. The winds were high, it was raining, and there was some very bad tender rides trying to get everyone back on the ship. I lost a great deal of faith over that decision. I have video of the tenders and it was not pretty. The staff is doing their best, and when the captain announced the late arrival, officers were en mass in the atrium to start handling questions. The biggest issue right now is that people want to stay on board Friday into Saturday, and NCL is not budging...

     

    7pm update from captian...nothing new- after a really rough wave...

  5. Friend and I both received the mailing with certificates today. The problem is they are wrong. We both received the "round up certificate" but did not receive the one we earned. (Friend should have had a $500 plus an Upgrade- she received only upgrade) I received one upgrade and should have received two. Called NCL and they stated that all questions must be submitted in writing

     

    Has anyone experienced this (receiving mailing and not getting correct certificates?)

     

    Does anyone have a phone number to call to resolve?

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