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MCL500

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Posts posted by MCL500

  1. 18 hours ago, MCL500 said:

    I had emailed the Voyager's Club last week about the Status Match page.  For me, it would just redirect to the home page for Voyager's Club.  They sent me this link - https://www.msccruisesusa.com/manage-booking/msc-voyagers-club/status-match. 

     

    This page finally worked but then I was getting the same zip code/post code issue others have mentioned above.  I tried completing the form on Edge, Chrome, Firefox and Safari.  No luck.  So, I emailed them again and received this response within a few minutes:


    Thank you for your email regarding the status match sign-up, we are experiencing technical difficulties with the webpage you are trying to access. We are aware of the issue and know our team is working diligently to have it up and running again. We apologize for the inconvenience and hope to have a solution shortly.
    Please  retry  again  on the website  after   9/7/2022   we can only accept status match submissions via the website.   
     
    Fingers crossed the zip code button will work later this week!

    Just tried the link again and the zip code lookup is working.  I was able to submit my form.

     

    https://www.msccruisesusa.com/manage-booking/msc-voyagers-club/status-match

    • Like 2
  2. I had emailed the Voyager's Club last week about the Status Match page.  For me, it would just redirect to the home page for Voyager's Club.  They sent me this link - https://www.msccruisesusa.com/manage-booking/msc-voyagers-club/status-match. 

     

    This page finally worked but then I was getting the same zip code/post code issue others have mentioned above.  I tried completing the form on Edge, Chrome, Firefox and Safari.  No luck.  So, I emailed them again and received this response within a few minutes:


    Thank you for your email regarding the status match sign-up, we are experiencing technical difficulties with the webpage you are trying to access. We are aware of the issue and know our team is working diligently to have it up and running again. We apologize for the inconvenience and hope to have a solution shortly.
    Please  retry  again  on the website  after   9/7/2022   we can only accept status match submissions via the website.   
     
    Fingers crossed the zip code button will work later this week!
    • Like 1
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