Finally went on our first post-COVID cruise in early September on Royal Caribbean Adventure of the Seas. Regrettably I got COVID at the end of day 3 of a 10-day cruise and was quarantined in their isolation 'ward' for the remainder of the cruise. Has anyone had experience with obtaining refunds from RC related to COVID quarantine onboard? It's now been 7 weeks and although I requested the refund shortly after the cruise, I've not heard from them since. Before leaving the cruise ship, the guest services manager said they would give us pro-rated refunds of both cruise fare and gratuities for both my spouse and me. (My spouse was semi-quarantined in her room, being required to eat in her room and not participate in public activities.)
