Robin Hooning

On 11/28/2022 at 4:21 AM, Flatbush Flyer said:

 

Agree with the Chief. Hopefully, OP got a copy of the acknowledged complaint to the ship’s security officer. That should satisfy the CC issuer.

On a somewhat related item: sure sounds like too many CCs in play.

Yes, got the copy of statement from the Chief security officer. The lower level officers tried to make me go away tho. They were keep asking, "What do you want us to do?"

On 11/28/2022 at 11:43 AM, Winky7650 said:

I was thinking the same. Also, when rooms are being serviced the doors are propped open. Any passenger could have walked in at that time

The Chief of Security checked their "medallion" tracking and confirmed only cabin steward and plumber was inside other than us. But then again, there's a chance the passenger was not wearing the medallion. 

On 11/28/2022 at 9:05 AM, ontheweb said:

And it also sounds like the safe not in play. Put the stuff in the safe, that is what it is there for!

The backup wallet had no money, just back up credit cards and debit card so I didn't thought of it as valuable item at that time.

I of course blamed myself for leaving it out there - however, it feels like it's similar argument that sexual assault is caused by how women dresses themselves. Not locking the house door or car door does not justify the robbery. 

I will not reveal which cruise line for now but this is what happened.

I bring two wallets when I travel. One small wallet - I always carry it with me 100% of times. It has my major CCs.

The 2nd wallet has my backup CCs and bank debit card. This stays home 100% of times and only leaves home when I travel.

Went on a 5 day cruise and just came back.

Day 1: I left the "backup wallet" next to the cabin phone desk. Backup wallet had my bank debit card and Southwest Chase CC.

Day 2: My husband thought it should be out of sight so he put it on the drawer.

Day 3: Before we go on an excursion, I put it in the safe

Day 4: I received "suspicious transactions" email from my bank, CitiBank with my debit card. Someone tried to send money using REMITLY from my debit card. Amount was little more than $1000.

I DO NOT have REMITLY account. Never installed the APP.
Received another suspicious transaction email from Southwest Chase CC with same REMITLY attempt amount little less than $1000.
I logged into my online accounts then marked them as "NOT ME".
Reported this incident to the Chief Security Officer with written statement. He confirmed only cabin steward and a plumber were in our cabin. He would question them but he thought they would of course deny.

Decided NOT TO file police report thinking those two charges were blocked.
Day 5: Arrived home. Called the Citibank and it turned out there were numerous attempts and one transaction over $1k went thru. The bank filed disputed but asked me to file "police report".

The crime happened in California Coast, on the cruise ship. Where should I file this crime?