UsbCCable

Thanks for the replies everyone! I will talk to Guest Services about it then. I have the Travel Summary on my phone but not printed out (my bad). And another complication is that the prepaid amount was charged in USD while the onboard account is in AUD. Hope they manage to figure that out properly.

Thanks for the reply! It shows up on my cruise confirmation/travel summary. But right now, the charges for crew appreciation are accumulating on my shipboard account each day and the whole portfolio will be charged to my credit card at the end of the cruise. If that's the case, I'll be double charged for crew appreciation?

Hi all, I'm currently on the Majestic Princess and I had prepaid for crew appreciation a few weeks before embarking. Right now, I see on my shipboard account that crew appreciation is charged to my room each day, but there's no mention of the prepaid amount. I was expecting the prepaid amount to be a credit on the shipboard account. I asked Guest Services but they seem to be confused as well. They just said the prepaid amount won't show up. I didn't press any further after that because the last thing I want is for them to accidentally set crew appreciation to 0. I paid for it and I want the crew to receive it. So, does anyone know how this actually works? Is the prepaid amount supposed to show up on the shipboard account at the beginning? the end? Or is each day they are not supposed to add crew appreciation to my shipboard account? Thanks y'all.