We are booked for a 39 night cruise from Auckland NZ to Vancouver, BC. It is my understanding that we need an eta fot both New Zealand and Australia. We have downloaded the apps. for both countries and have received our confirmation that our request was granted. My issue is that the app for Australia works great but the NZ app continueously shows "unexpected error" and I can't open it. I have tried several times to un-install it and install but to no effect. I can't get any help from the developer as they only seem to reply to comments that are favourable. My question is if I cannot get the app to work am I able to use the e-mail confirming
our status along with my passport. Tne other couple we are traveling with as no issues.
Any help or suggestions?
Thanks
