tracyelwell

1 minute ago, azbirdmom said:

 

No it isn't.  Here's the up to date list of contacts per the elliotdotorg website:

 

Email Contacts

 customerrelations@princesscruises.com

 

 

 

Executive Contacts

Primary Contact
Collin Steinke
Director, Customer Relations
24305 Town Center Drive
Santa Clarita, CA 91355
csteinke@princesscruises.com

Secondary Contact
Lorna Warren
Vice President Guest Services
24305 Town Center Drive
Santa Clarita, CA 91355
lwarren@princesscruises.com

Chief Executive
John Padgett
President
24305 Town Center Drive
Santa Clarita, CA 91355
jpadgett@princesscruises.com

Also, try padgett@HAGroup.com

I didn’t have a problem with using the original email, received a quick response too.

It does work still, I an email yesterday and received a response today to say due to the nature of the complaint it has been passed to the legal team who will be in touch. 

Thanks, have you ever taking your complaint any further?

Did you get a response from Princess Cruises?