lipres

On 11/20/2023 at 7:44 PM, shipmate13 said:

Make sure when you complete your application all information is correct the first time, if not, they will send you an email saying they cannot make any changes.  We went through Vietnam govt. website to complete ours because Celebrity told us they no longer do it for you on board. We leave in a couple of days on Solstice.  There are several websites you can go on for the evisa's but they charge almost 100.00 to do them because they are third party.  When you go through the Vietnam govt. site, it was only 25.00 each and it is for a single entry. 

We listed Ho Chi Minh cruise port as our port of entry because Phu My was not listed in drop down. Two weeks after we completed our application, Celebrity sends us an email informing all passengers to complete their evisa's and to list the port of entry as Vung Tau.  I don't know if we will be denied because we did not get this information in time. I would hope that since our itinerary shows Ho Chi Minh as our first port they will accept it.  

When we sent an email to the support department for the evisa with Vietnam govt. they said it could not be changed.  Our evisa's were accepted by their govt. and we have a copy so time will tell I guess. 

 

Apologies, my query above was in response to shipmate13's post, now correctly quoted above. I had forgotten to do so initially.

Please let us know whether or not Celebrity allows you to board. We are facing the same problem and, after hours on the phone with Celebrity, they advised that we will not be able to board with a visa that has an incorrect point of entry. 

We've also submitted a correction request to Vietnam's eVisa support and are waiting for a reply as we were told, also by Celebrity, that we cannot simply reapply for a new eVisa with corrected information if one has already been issued.

Thank you for any insight you are able to provide.