CWatson367

35 minutes ago, SusieAV8R said:

And the accepted bid was less than you would have paid had you reserved a Royal Suite from the beginning?

 

 

Yes, several thousand less for the two of us... Really do feel lucky to have won the bid

2 hours ago, ito717 said:

3 weeks ago we were successful in a moveup bid from Concierge Class to a Royal Suite for a sailing one week from today! This will be our first suite experience ever on any cruise line. 

 

So far, we've heard nothing from anyone regarding the perks or benefits that come with the RS.  Is there a way for us to email the shoreside concierge or do we keep waiting?  From reading this thread it seems like we should have heard from them by the 1 week mark.

Congratulations!!! My wife and I did the exact same thing last week and it was amazing!

We never did get an email so I called the 877 retreat line and inquired if I would get an email but they jsut took down the information from a form they read aloud to me. They asked about pillow preferences, canapes, what two liquors and any other beverages we wanted consistently stocked. Asked about dinner reservations etc etc.. 

We did get Premium Wifi and Premium Beverage package that came with the RS (they refunded us they money we paid to upgrade those we paid for prior to sailing). Also rcvd daily extra canapes, two bottles of wine and champagne and we had them bring us dinner in the Suite for Christmas.

Was an excellent experience and will definitely upgrade again and spend quite a bit of time in the Lounge/Michaels as it was small, intimate and with great people

Craig

3 hours ago, flviking said:

We have bids in to move from a verandah to Aqua as well as all suites accepting bids.  Our understanding is that our classic bev would remain even if we get a RS.  Celebrity has a special to upgrade for $6.99 per day to premium so we bought that. In the past we upgraded from SS to RS so we already had premium drinks.  We did get the 2 bottles in room and unlimited specialty dining.

Again, we had the Classic package in our original booking. We purchased the $6.99 Premium package but they refunded when we went to the Royal Suite as it is an amenity of the Suite, same with WiFi

2 hours ago, What A Market said:

How did you like the Royal Suite?  
We will be boarding the Reflection in February.  Also in a Royal Suite.

 

2 hours ago, Frenchkona said:

We were in a Royal Suite on the Equinox last year and are in one this year on the Sillouette. It will completely spoil you. Lots and lots of room, 1 1/2 baths, huge balcony, plus the service is over the top. Two liters of your favorite spirit on the counter, refrigerator filled daily with your favorite beers, premium waters and sodas. Dining at Luminae, plus the Retreat Sundeck are fantastic. The Sillouette’s is redone, so I’m looking forward to seeing that. Plus you can eat at any or all of the specialty restaurants anytime you want. It’s a great experience. If you have any other questions, just let me know.

Happy sailing. 

 

 

Exactly like FrenchKona described... Pretty amazing experience. Only thing not the same on the Reflection is the separate Retreat Sundeck. Other than that, very very nice. Would have spent more time in Michael's Club (The retreat bar) if I went back, If you do, give a warm hello to Daniel and Brian the bartenders, they are awesome

1 hour ago, CHEZMARYLOU said:

Can you elaborate on the brands you were offered without an upcharge?

Zacapa 23, Woodford Reserve Double Barrell, etc

On 12/2/2023 at 1:28 PM, Cruise a holic said:

you will get back your money as a credit on your account if paid.  The concierge will okay once on board.

18 hours ago, Jim_Iain said:

That is not new.   It has always been the case that you receive the amenities that come with the room but none of the perks you get when booking the room.

 

An example is if you were upgraded to a Royal Suite -  You do not get the free drink package and Premium Internet.   You do get the 2 bottles of free premium liquor, Unlimited Specialty Dining, Access to Luminae, Access to Retreat (with free drinks in Retreat but not Sundeck) Free Laundry.

But I can tell you that my experience coming off of Reflection from a Sunset Veranda with a winning Moveup bid to Royal Suite did come with Premium Drink Package and Premium WiFi along with the 2 bottles, specialty dining, etc etc

Just back from Reflection and no upcharges in Michael's.. somewhat limited selection but no upcharges

Now back from the cruise, I can confirm that through MoveUp to Royal Suite from Sunset Veranda that I received Premium Wifi for 4 Devices, Premium Beverage (they refunded my purchase of WiFi and Classic to Premium Beverage), access to all Specialty Dining for Free and no gratuities (beyond the extra I gave since they paid them of course), access to Luminae, etc etc

So, booked on the Reflection in a Sunset Veranda suite for 12/23. I was offered the Moveup bid program and won the bid for a Royal Suite. I had already paid for an upgrade for Premium WiFi and Drinks (the reservation included Basic).  I called yesterday to confirm and they agreed that it comes even with Moveup and refunded me the upgrade for both. 

Having ready all of the posts with so many conflicting posts I called again just now and it was confirmed again that they will be included in my reservation. Obviously I will not have to hope that both people as well as their supervisor from today are correct. I can log in again after the cruise to confirm.