Lizzy_Wizz

Yes thats what happens. Sold out flashes up but then it seemingly lets you select a passenger to book for, but the total remains at £0.00 and will not allow you to proceed. When we called customer services for them to book for us they said that their portal behaved the same for every date they tried. Will report back if we have any more success as they will allow us to change our cruise date, just waiting for them to confirm availability.

Thanks for your reply 🙂 I hope thats the case as we couldn't understand why every cruise that was checked didnt seem to be available or it was already booked up.

We have just booked to go on Arvia again in 2025 and as soon as we booked, we tried to reserve a place in the retreat. It would not let us book. Seems like the webpage has no pricing on it. So we called customer services. Only to be told that she was getting the same issue with her system and it was probably sold out. As we don't really mind when we travel, we asked if the retreat was available on any other dates. She tried dates ranging from December 24 to April 25 and seemed to think the retreat was booked on every single cruise. Has anyone else experienced this?