I have unfortunately never cruised with Princess before and against my better judgement purchased a promotion. It is the most predatory and bate and switch group I have ever dealt with. The promotion was sold with certain rules that were not the case. The lady that I was dealing with went as far as sharing her screen with me to show some of the perks which ended up not being true. When I called Princess for resolution they are unwilling to help as well and just direct me back to their sales team. We have a cruise booked for next month (for over 10K) and the way have behaved has soured the excitement a bit. I'm also noticing that princess nickel and dimes you for everything additional. Such a bummer....
