Upset Carnival Customer

Just now, Pyrate13 said:

I thought someone said they were done with this thread and weren't going to post anymore???🙄

I’m not posting any more about the original situation, but just correcting silly comments people keep making that are just plain wrong.  You are welcome to stop looking! 😂

11 hours ago, ChutChut said:

OP - I think you're SOL unless you have some type of travel insurance. You say you were diagnosed with a "viral illness." Probably a bad cold. Your arguments re: the service you did for others by not boarding aren't persuasive. At the end of the day, you chose to take a risk and not buy insurance - you lost (unless you paid with a credit card that provides coverage for documented illness). 

A “bad cold” does not cause sudden onset of vomiting and fever and chills!  I was diagnosed at urgent care with a viral gastroenteritis that was most certainly contagious. 😂

Just now, aborgman said:

 

It's a statistical guess, and nowhere near 99% of the time be a virus.

 

The numbers for gastroenteritis are roughly:

 

70% - viral

18% - bacterial

12% - parasitic

 

 

 

Yes if you only consider gastroenteritis without any other factors. But after considering my particular situation, symptoms, examination, etc one can be almost certain was a virus!!

28 minutes ago, aborgman said:

 

 

You'd think that - but it isn't inherently true.

 

1) If they didn't test for what it is - they can't diagnose it as a virus. They're just guessing based on statistics. Could be viral, bacterial, fungal, a toxin...

 

2) Some viruses are contagious BEFORE you show symptoms and are not contagious once you are showing symptoms.

They made a clinical diagnosis based on the facts and examination !  It was not a “guess”! 😂   This scenario 99% of time will be a virus!!! (It certainly was not a fungus….that’s just silly!)

20 minutes ago, mz-s said:

 

What did the test result say you had?

Viral illness 

1 minute ago, aborgman said:

 

Yes, and without knowing what he had... He has no idea at all if that is true.

 

 

If you have vomiting and fever and chills and and diagnosed with a virus at urgent care, you can be almost certain you are contagious!!😂

42 minutes ago, Jamman54 said:

You did the responsible thing by not boarding. If you had also done the responsible thing and bought the insurance you could have been reimbursed. 😎

I appreciate everyone’s thoughts.  I never thought this would get so many comments.  It’s an interesting discussion, but I don’t think I’ll say anything further, as all has been covered. Happy healthy future cruising to all!

27 minutes ago, Elaine5715 said:

You mean like the usual headlines about noroviruses on cruise ships?  No regular cruiser cares and no non cruiser is "Woo, there hasn't been a story I saw abut Noroviruses, I should book a cruise".  

Also, national news?  How about a national story about a person who boarded an airplane while contagious?  Neither are national news.  

I’ve read stories before of outbreaks on cruise ships making many people ill!  And yes, it was in the national news.😂

8 minutes ago, Pyrate13 said:

News about viruses on board is nothing new, been around for years and sure doesn't seem to stop people from cruising, so really a moot point.

No it’s not a moot point if you want to try to keep people crowded in close confines on a shop from getting sick!  People who know they are sick and contagious should stay away! 😂

9 minutes ago, Jamman54 said:

So we pay for travel insurance for all of our cruises to be covered for circumstances like the OP's (plus more), and the OP, who didn't purchase insurance wants to be fully reimbursed? Sorry that the OP got sick, but no, no, no, no, and no!! 😣

I didn’t say fully reimbursed.  A gesture on their part of a voucher of some value towards a future cruise, recognizing I did right thing by not boarding the ship with a contagious virus.

1 hour ago, Pyrate13 said:

Personal responsibility, you chose not to get insurance and paid the price for that decision. Not Carnivals fault. They owe you nothing. I suspect they will not miss you.

Wonder how Carnival would feel if someone who is sick gets on board (rather than doing the responsible thing I did by not boarding) and the GI virus spreads through 100 or 200 passengers during the week, and Carnival gets wonderful publicity in national news about a gastrointestinal virus spreading on the trip?  Maybe they might reward people who do the right thing, that potentially saves them a lot problems? 

16 minutes ago, Mommapadraig said:

If you paid for the cruise with a credit card some of them have some covered travel benefits. I did find the only cards of my cards that offer this is one where I pay a yearly fee.

That is a good thought!  I will check as I did use a travel card.

1 minute ago, mjkacmom said:

But it’s not, because folks wanting to cancel could just go to urgent care, claim vomiting and nausea, and get a note. That’s why insurance is needed (which we always get, but it’s so medical treatment costs can be reimbursed, most health insurance is only good in the US).

I had more than a claim of nausea and vomiting.  I actually had documented fever with my temperature measured by the urgent care health staff.

1 hour ago, mjkacmom said:

I’d say yes for COVID and flu, we’ve had dozens of stomach bugs here, do doctors even test? Had the rotavirus here several times, I diagnosed it because it lasted close to two weeks. Not fun.

This is main reason I think Carnival should at least give me a voucher of some description to use on future cruise.  I bet many people in my situation would have gotten on the cruise anyway, thinking’s they would be better in few days, but then possibly making many other passengers sick.  With fever, I knew I had a contagious GI bug, and did not want to spread it.  This should be worth something.

flew to Miami the evening of June 29 to board Carnival Celebration on the 30th. Early in morning of 30th in my hotel room I woke up and started vomiting and had chills and fever. I felt terrible, so I called Carnival customer service, and a nice lady told me to go to urgent care and then email Carnival the medical records, and maybe they would either refund the cost of my cruise, or issue a voucher for a future cruise. I went to urgent care and was diagnosed with a gastrointestinal viral illness. I stayed in Miami in a hotel for 3 additional nights, before I felt like flying back home. I submitted the medical records to Carnival and they offered me nothing! I was shocked as I have been on past Carnival cruises. I could have tried taking Tylenol and getting on the ship anyway, but I knew I was contagious, and wanted to be a good citizen and not make other passengers sick, as GI viruses often spread rapidly on a cruise ship. I am so disappointed in Carnival as I thought they would at least issue some type of voucher for a future cruise. I doubt I will ever set foot on another Carnival cruise ship in the future.