Newbiejawn

Sorry I saw that but they are not being roasted here. They did nothing but help me understand that Princess has taken even more $ from me. I thought we were only to not mention them if we were throwing shade. Duly noted though, thanks!

It was BOGO and I guess when the first one got cancelled they upcharged me for the second excursion. And they never let me know the first excursion got canceled either. Just the worst!

Yes, I booked another excursion in Halifax on the same day and it was a special deal to book multiple excursions so I booked Newport and Halifax. These were for two people. They reduced my refund for the two Newport excursions by $50 because Halifax was now more $. And it gets worse - I have since found out (not by Princess, they did not disclose this, but rather Direct Lince Cruises) that they also took my $100 onboard credit to pay even more for the Halifax trip. I cannot prove the original cost of the Halifax trip because the promo email I used refers to links that have since been updated. And I certainly would not have booked Halifax at $150 more than advertised. This is next level bs and I am already so disappointed in this cruise.

Going on my first cruise in three days, Enchanted Princess Canada/New England. Just found out that my Newport excursion booked through Princess was canceled three months ago without notice. They only partially refunded me because another excursion became more expensive after I booked. I did not notice the credit on my card and only figured all of this out by calling them today. These two changes have me really upset. There is absolutely nothing available in Newport now, all excursions that I would book myself are full. I called Princess and after waiting for about half an hour they disconnected. Any suggestions around how they might make this right, or did I just pick a horrible cruise line and this is just the start of my disappointment?