Please don’t make the mistake I did and choose a cruise on Norwegian based on ports because they engage in false advertising. You will NOT end up going to any new or different ports. But you will not know that until they’ve collected your money.
I signed up for the 15-day Panama Canal cruise on the Jade from Jan 4 -19 2025 because it (allegedly) went a lot of places Norwegian doesn’t typically go. But as of today —93 days before sailing and weeks after my nonrefundable payment— they removed all of the exotic ports and switched to places we’ve been multiple times. I am sure they reserve the right to do this in the disclosures we all click through, but the stated reason here — the company’s environment and sustainability concerns — is hardly new. Clearly they never intended to go to Trinidad, St Croix etc. and just advertised a cruise that would get people to sign up and pay a premium when they only really planned to go to the same old places.
It’s also annoying, given that I am going to need to book something else immediately to get the vacation I planned, that I have to wait weeks to get a refund on thousands of dollars tied up in prepayments for shore excursions in ports they were never going to stop at. I need those funds to book the vacation I planned to the islands I haven’t been to. I am too old, sick and short of vacation time to want to go to St Maarten for the fourth time!
I had been a loyal Norwegian customer but NEVER again.
Thank you, I did NOT previously think to check the official port schedules. I will do so in the future.
