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LDS4me

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Posts posted by LDS4me

  1. Nope. Can't see your cruising history. Have signatures turned off.

     

    No, we call an ace an ace. As a matter of fact we let the plumbers know when we have issues (Inspiration had no cold water in the shower last week.)

     

    I didn't say anything about our cabin having leaks, yes I would have called them too. The leaks we saw were in Haratios (several), and in hallways. Leaks were only part of our issues.

  2. We were on the October HI cruise. Hard to believe the ship want to pot in 6 weeks. No water leaks then. Maintenance is constant on a oceanic vessel. You booked during outside as being worked on.

     

    Haven't seen a promenade deck chair in all years she's been on the West Coast.

     

    Did you ask for an ice bucket? They're now on request. Have been for several years.

     

    Our linen was changed twice a week. Our steward had the same amount of cabins yours did. Did you have your sign on your door? They won't come in if the sign is on or if it's outside their working hours.

     

    FTTF pricing is Cruise length dependent. Longer the cruise, higher the cost of FTTF.

     

    The basket of toiletries went away around 2012 because the companies stopped supplying them. The chocolates left two years ago. Haven't had trays in about three years. Many cruise lines have done away with trays. They're now using the platters.

     

    Carnival is not my first choice, as you can see in my cruising history. It appears that you cruise them often so you may be used to the issues I had with them, I am not. I was on a 15 day cruise and the FTTF cost was $50, now is $80.

    http://cruiseradio.net/carnival-raises-faster-fun-price/

  3. We were on the October HI cruise. Hard to believe the ship want to pot in 6 weeks. No water leaks then. Maintenance is constant on a oceanic vessel. You booked during outside as being worked on.

     

    Haven't seen a promenade deck chair in all years she's been on the West Coast.

     

    Did you ask for an ice bucket? They're now on request. Have been for several years.

     

    Our linen was changed twice a week. Our steward had the same amount of cabins yours did. Did you have your sign on your door? They won't come in if the sign is on or if it's outside their working hours.

     

    FTTF pricing is Cruise length dependent. Longer the cruise, higher the cost of FTTF.

     

    The basket of toiletries went away around 2012 because the companies stopped supplying them. The chocolates left two years ago. Haven't had trays in about three years. Many cruise lines have done away with trays. They're now using the platters.

     

    Carnival is not my first choice, as you can see in my cruising history. It appears that you cruise them often so you may be used to the issues I had with them, I am not. All the issues I brought up I haven't had with my previous cruises.

  4. Cruise was a bit of a disappointment.

     

    My first time on the Miracle, third Carnival cruise.

     

    The ship is showing it's age (12 yrs.) and if you pay attention to details it is evident. There appears to be cutbacks in many areas. The biggest being in staff/passenger ratio. Our cabin steward Arnold, used to be in charge of 20 rooms, now he has to take care of 37. He asked us if we wanted morning or evening housekeeping service. Carnival used to offer both as most cruise lines do. We told him we wanted just morning in an effort to do our part in taking some of the load off of him. Our linen was never changed. There was no ice bucket in the room, no chocolates on the pillow at night. Complimentary toiletries were not offered. We were on the 5th floor and the room showed its age in terms of wear, tear and was outdated.

     

     

    Many water leaks throughout the ship. It is expected if the line cuts staff substantially that quality of services will suffer.

     

    There was less dining room staff and the staff that was there had to cover more tables. The food seemed to have gone down in quality in comparison to future Carnival cruises. Buffet food quality was lacking, the worst was breakfast. Passengers commented on the coffee quality as being pretty bad. Trays for carrying food were absent and very much needed. We seen passengers dropping their food.

     

     

    Carnival's liberal smoking policy made the ship difficult to enjoy. The constant contention by the photography staff for picture taking got old and annoying. No deck chairs on the promenade deck, plus maintenance was constantly shutting down this deck not allowing for those who wished to walk it instead of going to the jogging area on the upper deck.

     

    One thing we can recommend was the Faster to The Fun program When embarking we avoided the long lines and were on the ship in no time. But we also noticed that Carnival has raised the cost of that program from $50 to $80.

    We were told our luggage was supposed to get priority handling with FTTF, instead our luggage arrived late in the evening.

     

    Would we sail on Carnival again? Probably not. I was a bit apprehensive booking this last cruise after reading so many negative comments in the review area for the Miracle.

     

    Sorry about being so pessimistic, but we (family of four adults) were disappointed in this cruise.

  5. Just curious. If I'm booked in my room with kids and my wife in another room with kids, can we all still board together if I just buy FTTF for my cabin since we are 1 family? I know that only my room and luggage would be ready. Just wondering about embarkation priority.

     

    If so does that also apply to tenders?

     

     

    Sent from my iPhone using Forums mobile app

     

    Carnival is specific about this item. They charge by cabin, if you have two cabins then you will be charged for each. But all who are occupying the two cabins have the same benefits.

  6. I feel the need to write about my horrible and upsetting experience with Disney cruise line.

     

    We have done a handful of cruises on various cruise lines (Princess, HAL, etc). In Dec 2013 we took the kids on the Disney Fantasy and were so impressed with the entire experience that while onboard we booked another cruise for this year (leaving in two days, Nov 2014). We have raved about Disney cruise line to many of our friends since that first experience.

     

    In August I got a confirmation email from Disney with all the details of our upcoming cruise. In there it said the final payment amount and when it was due. I assumed that this would be automatically charged to our credit card, like how every other payment of this type happens when they have your details on file. I had a brief moment of excitement at the thought of the cruise in a few months, then forgot all about the email and got on with the busyness of summer.

     

    Well I was wrong in my assumption of the auto-charge to my credit card. When the date passed, Disney cancelled my cruise. No phone calls to collect payment, no other email reminders or notification of the cancellation. They just cancelled it. Without telling me.

     

    In the meantime we had booked flights, hotels, Lego Land tickets, time off with employers, rental cars, shuttle transportation and arranged for the kids to miss school for a week.

     

    Today I tried to do the cruise online checkin and got a strange error message about no reservation existing. It still let me login with my reservation number, but everything was greyed out. I called Disney customer service to make sure everything was in order, thinking it was a website glitch.

     

    They then informed me about the non-payment and the resulting cruise cancellation. I was in complete and utter disbelief. The lady offered an apology and said she could understand how upsetting this must be (REALLY??? You've had your holiday plans cancelled on you without you knowing about it???? No way!). Complete insincerity. She said she could book me a room at the prevailing rates and that the onboard booking discount we received in Nov 2013 would be lost.

     

    I asked to speak to her supervisor who was equally unwilling to try and make things right. She wouldn't honour the original price and wouldn't offer an onboard credit to make up the difference. Both of them I felt were insincere in their apologies and lacked any sort of empathy as to how incredibly upsetting this experience was.

     

    I am completely flabbergasted that Disney would treat a customer in this way. They had my phone number, my mailing address, my email address, and yet they cancelled my cruise without any contact whatsoever. Then when it was clear it was some sort of misunderstanding, they were completely unwilling to try and make things right.

     

    All this because of a single line in a single email. The requirement to get in touch with Disney to make the payment was not clear. There should have been a reminder again a few days before if the payment is still not made. Then last but not least they should tell you if they've cancelled your cruise. But no, none of the above.

     

    I told the supervisor, that this is the worst holiday and customer service experience I've ever had. I'm in complete disbelief that this would happen at the hands of Disney. I cannot believe the policy, the lack of communication, and the insincerity and unhelpfulness of the customer service supervisor and the other customer service agent.

     

    With no other option I paid the prevailing rate to keep our holiday intact in two days time, but it will likely be our last experience with Disney Cruise Line.

     

    Sorry to hear about this unpleasant, but nor surprising experience. In later years it's been "all about the money". Disney probably does this on a regular basis, they can get more money for that cabin just as they did with you. Even if you decide not to pay prevailing rate someone else does and Disney knows it. My experiences with Disney has been very similar, and it has made our decision to find other options than Disney easy.

     

    Mark.

  7. Our first also, Aug. 1987. Walked out the terminal doors and seen this big building, then looked up and I was totally blown away of this ship's size. It is only 37000 ton, small by today's standards.

     

    Now we are planning or sixteenth cruise, would have been more if we hadn't take a ten year break from cruising.

     

    The Tropicale has gone through four name changes since it was sold to Costa back in 2000. Now known as the "Peace Boat" see link below.

     

    http://www.cruise-ships.com/carnival-cruise-lines/transferred/tropicale/

     

     

    Mark.

  8. Billy is now on the Sapphire Prince doing Hawaii at this time.

     

    008153.jpgseawitch.gif Billy Hygate

     

    Cruise Director Billy Hygate?s career at sea started in 1972 as a cabaret entertainer onboard the S.S. Canberra. He continued to entertain passengers onboard the "big white ships" of the P&O line until 1983 when he joined the Pacific Princess for what was to be a one-year contract, 26 years later he is still with Princess!

     

    He accepted the position of Cruise Director in 1989 and has since held that position on Royal, Sky, Pacific, Crown Regal, Fair, Sea, Dawn, Star, Diamond, Sapphire, Island and Coral Princess.

     

    Billy hails originally from England but now makes his home in California where he lives with his wife Cindy, sons Andrew and Cameron and their Golden Retriever, Winston.

     

     

     

     

    Mark.

  9. Our first cruise was Carnival's Tropicale, built in 1982, we cruised the Tropicale in 1987 to the Mexican Riviera. She became the Costa Tropical in the year 2000. She then became the Pacific Star in 2005 and then became the Ocean Dream in 2008. We were hooked before we even took a cruise. Back in the 70's we went aboard a ship then known as the Spirit of London as guests while in port. Being young and broke it took us awhile before we could afford our first cruise. Now we are planning our 13th cruise with HAL to the Sea Of Cortez in March. Much has changed over the last 22 years, but we still enjoy cruising.

     

    Mark.

     

    tropcale.jpg

  10. Our first cruise was Carnival's Tropicale, built in 1982, we cruised the Tropicale in 1987 to the Mexican Riviera. She became the Costa Tropical in the year 2000. She then became the Pacific Star in 2005 and then became the Ocean Dream in 2008. We were hooked before we even took a cruise. Back in the 70's we went aboard a ship then known as the Spirit of London as guests while in port. Being young and broke it took us awhile before we could afford our first cruise. Now we are planning our 13th cruise with HAL to the Sea Of Cortez in March. Much has changed over the last 22 years, but we still enjoy cruising.

     

    Mark.

     

    tropcale.jpg

  11. What was your first cruise ship? What cruise line, the year and the itinerary? (if you remember;) ) Did it get you hooked?

     

    Ours was Royal Caribbean Cruise Line's m/s Viking Serenade, a converted car ferry, back in NOV 1991, a 3-day L.A. - Catalina Island - Esenada, Mexico - L.A. cruise. Never forget our first impressions - we were hooked from that day on!

     

    Ship+Photo+VIKING+SERENADE.jpg

     

    Viking Serenade (still sailing today as Island Escape)

     

     

    John, our third cruise was on Admiral's Stardancer which shortly after our Alaska cruise in Aug. of 1989 became the Viking serenade. At that time the back of the ship still opened to allow passengers to bring their motor homes along to explore Alaska for a week or two and then hopped right back on the ship and returned homed.

     

    Mark.

  12. What was your first cruise ship? What cruise line, the year and the itinerary? (if you remember;) ) Did it get you hooked?

     

    Ours was Royal Caribbean Cruise Line's m/s Viking Serenade, a converted car ferry, back in NOV 1991, a 3-day L.A. - Catalina Island - Esenada, Mexico - L.A. cruise. Never forget our first impressions - we were hooked from that day on!

     

    Ship+Photo+VIKING+SERENADE.jpg

     

    Viking Serenade (still sailing today as Island Escape)

     

     

    John, our third cruise was on Admiral's Stardancer which shortly after our Alaska cruise in Aug. of 1989 became the Viking serenade. At that time the back of the ship still opened to allow passengers to bring their motor homes along to explore Alaska for a week or two and then hopped right back on the ship and returned homed.

     

    Mark.

  13. I have always preferred tipping at the end of a cruise. I feel paying ahead of time takes the incentive away for the service employee to earn your gratuities. On the other hand, I have talked with those who prefer tipping ahead of time without any negative experiences. I will be on the Island Princess April 11, and will be taking the prepaid route. Another thing that has been brought to my attention is that this is optional, you can make arrangements either way.

    • 1987 Carnival Tropical
    • 1988 RCL Song Of America
    • 1989 Admiral Cruise Line Stardancer
    • 1990 Old Island Princess
    • 1991 Old Crown Princess
    • 1992 RCL Song Of America
    • 1993 Old Sky Princess
    • 1994 Celebrity Horizon
    • 1995 Carnival Jubilee
    • 1997 NCL Norway

    254135470_2c6908d739_m.jpg

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