lilsis21

yes, we booked through a Travel agent and we needed a letter from my moms Dr stating she was disabled and required the Handicap cabin. It was no problem to get one, they had one available when we booked. but when my mom couldn't go on the cruise we right away called our TA to have him change our cabin. RCI said not to worry about it. Again when we checked in at the pier we asked if we should move, I almost wanted to look through the crowd and see if anyone needed it, if not a disabled person then a senior who suffered from mobility problems or simply needed the grab bars etc in the bathroom. We tried but were told to just use the cabin. Having a mother who is now in a walker and needs assistance with so many things. something as simple as taking a shower with grab bars for the elderly can be such a good thing. so we understand the needs of seniors also. Not to mention the disabled or handi- capable. Maybe there were no other cabins available to move us to and they didn't want to slow down check in to see who would switch with us etc.

yes, we booked through a Travel agent and we needed a letter from my moms Dr stating she was disabled and required the Handicap cabin. It was no problem to get one, they had one available when we booked. but when my mom couldn't go on the cruise we right away called our TA to have him change our cabin. RCI said not to worry about it. Again when we checked in at the pier we asked if we should move, I almost wanted to look through the crowd and see if anyone needed it, if not a disabled person then a senior who suffered from mobility problems or simply needed the grab bars etc in the bathroom. We tried but were told to just use the cabin. Having a mother who is now in a walker and needs assistance with so many things. something as simple as taking a shower with grab bars for the elderly can be such a good thing. so we understand the needs of seniors also. Not to mention the disabled or handi- capable. Maybe there were no other cabins available to move us to and they didn't want to slow down check in to see who would switch with us etc.

Last year on RCI Enchantment we had a handicap cabin booked because we were taking our 83 year old mother. she fell a week before our trip but insisted we go anyway while she was in rehab and therapy. We tried before leaving and upon checkin at the pier to have our cabin changed. We told them we were booked in a handicap cabin and would gladly change, ( but did want to at least stay same category, no down grades please) We told them if no handicap person is on waitlist, maybe a senior couple would like it, thinking they could use the grab bars in bathroom, etc. They didn't seem to care at the checkin desk, said no problem just keep the cabin. We did feel guilty having it if someone else on our ship could have used it more, but we tried to change. Also upon booking originally we had to provide letter from my moms Dr saying she needed handicap room because of medical neccessity. She is not in wheel chair but needed grab bars by toilet, shower, etc.

I too agree, and all the lines should require Dr's letter to book these cabins or if none are requested by handicap then go from there. people with disabilities or limited movement, seniors etc. These cabins are so limited and people who need them should get them 1st.

We are sailing Jan20th Navigator. this is our 2nd cruise with RCI, we signed up for the crown and anchor when we booked this one. we didn't recieve any membership info from RCI. yet. I activated my status on line a few weeks back. Is there something we will recieve when we board or get to our cabin. Are there any coupons that will be beneficial to us on this cruise. or is it mostly just coupons just sent to us for ooking our next cruise? What can we expect from being a member of Crown and Anchor?