mochuck
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Posts posted by mochuck
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On 2/23/2023 at 7:35 AM, irishwitchy said:
We will have a butler next year! Not sure, what I will want him to do. Could they get the canapés to be little hot dogs or pizza bagels or chicken wings instead of fruit and cheese and cubes of cold cuts?
It would be interesting to see how they unpack and store everything. I may learn something!
They unpack for you?
I would not be happy with that. I like to choose where my things go.. -
On 2/4/2023 at 7:05 AM, bitob said:
Policy schmolicy
It will only work if the pool staff actually follows the policy and removes items from the chairs.
We all know how reluctant the staff is to offend a guest.
And do they really have time to keep track of 30 minutes for every chair?
Reminds me of the old days when the traffic people would mark your tires to see if you overstayed your welcome in the your parking spot.
I am pessimistic.
Good intentions but I doubt it will work
Silversea is worse when it comes to chair hogs but that's because there are fewer places with shade on SS ships.
A hotel we stayed at in Hawaii
On 2/4/2023 at 7:05 AM, bitob said:Policy schmolicy
It will only work if the pool staff actually follows the policy and removes items from the chairs.
We all know how reluctant the staff is to offend a guest.
And do they really have time to keep track of 30 minutes for every chair?
Reminds me of the old days when the traffic people would mark your tires to see if you overstayed your welcome in the your parking spot.
I am pessimistic.
Good intentions but I doubt it will work
Silversea is worse when it comes to chair hogs but that's because there are fewer places with shade on SS ships.
A hotel we stayed at in Hawaii had the lifeguards hang a tag on unoccupied chairs with the time. If nobody had returned within an hour they removed their belongings to behind their counter.
They could also use the roving waiters for that purpose.-
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On 12/15/2022 at 6:45 AM, Pcardad said:
$5 per bag to port handlers because the money is nothing vs losing a bag or having it destroyed.
I understand that is the case in USA but what about in Europe people are paid a living wage? Do they even expect a tip?
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The latest advice is mid April 2022 but there has to be agreement on safety protocols by the states.
https://7news.com.au/politics/east-coast-restart-looms-for-cruise-ships-c-5654939 -
On 5/7/2021 at 1:14 PM, Silver Sweethearts said:
As you may know, white areas in the deck plans are usually for access by crew only. The aft decks all seem to have (crew only) stairwells.
Yes the aft suites on Deck 10 are Penthouse C. Even though the deck plan shows it as white space the corner suites (1055 & 1060) have large wrap around balconies as can be seen in the photo above.
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On 10/22/2021 at 3:45 AM, Timeflies said:
Now I understand why some excursions and dining options "disappear" so quickly - we'd have to get up at 05.00am here in the UK to compete!
Yes but good ofr those of us in Australia. We can book at 3pm.
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1 minute ago, B767drvr said:
While China is most likely underreporting the cases of coronavirus and there are people being misdiagnosed this is probably a fake screenshot.
https://www.dailymail.co.uk/news/article-7971401/Have-real-coronavirus-death-figures-leaked-Chinese-conglomerate-lists-death-toll-24-589.html -
2 hours ago, xxHadleyxx said:
I'm so sorry this is happening to you. It's unfounded discrimination which doesn't have a thing to do with safety. I hope RCI comes to their senses ASAP
Yes it is a shame but I think Chinese citizens are paying the price for their Government not being completely open and honest.
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1 minute ago, ace2542 said:
I am cunard and ncl guy and I do agree with this to a certain extent as we have a cunard trip coming up in April (NYC/SOTON). But I do have to say this situation has been badly managed by princess/carnival thus far.
Once the outbreak was discovered the ship should have been evacuated on a nationality basis with those nationals being returned home with assistance of governments if possible and placed into quarantine in their home country. As opposed to what is now the rolling quarantine of a princess cruise ship - which since each new case resets the quarantine clock to my understanding - could go on for weeks or even months.
The clock would only need to be reset if the passengers were mingling continuously. Passengers for the most part have been confined to staterooms. Those that they are allowing on to deck are being strictly monitored.
I saw on the news this morning that at this stage they will be allowed to disembark on 19th February. Of course, this is an evolving situation. -
1 minute ago, BHannis said:
I feel the same way, and now that they are denying boarding to anyone with a fever, I'm even more concerned. Hoping I don't catch a cold before my trip!
We're cruising tomorrow and I cancelled dinner with my family last night because my grandson has a cold. I'm sure any cold like symptoms will result in instant quarantine to your stateroom on board.
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2 minutes ago, sfaaa said:
Very easy to correct if this is how you feel. Cancel all your existing RCL cruises, close your membership account and don't cruise with RCL again in future. Done.
Thats very harsh of you and indifferent of that person's genuine concerns. They will probably have no option but to cancel their cruises.
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13 minutes ago, PortFees45 said:
It's not unfounded, nor is it discrimination.
If a highly contagious and potentially deadly virus with no vaccine had its ground zero in Ireland, where tens of thousands were sickened, then they'd do the same thing to Irish passport holders. The fake woke outrage over this smart, prudent and welcome decision is absurd.
I don't think its fake woke outrage. Its genuine disappointment by people who hold Chinese passports who have good reason to be upset.
OTOH I don't think RC's policy is unfounded either. This situation seems to be assessed on a daily basis. I'm guessing these latest restrictions are based on what is happening on Diamond Princess.-
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1 minute ago, mochuck said:
The latest email that I received from RC this morning has disappeared from my inbox. I had it open and hadn't finished reading it.I went back to finish and it was gone. Has this happened to anybody else?
Disregard, I found it.
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The latest email that I received from RC this morning has disappeared from my inbox. I had it open and hadn't finished reading it.I went back to finish and it was gone. Has this happened to anybody else?
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1 minute ago, Pochi Hanaki said:
Um there are all kinds of nationalities on the ship. So the Americans on that ship could have infected everyone.
I think they have identified the index patient as the 82 year old man who disembarked at Hong Kong. He was diagnosed with coronavirus 6 days after he left the ship.
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11 minutes ago, Pochi Hanaki said:
China has 1.386 billion people and we are talking 30,000 cases. So yes it is fear mongering.
Tell that to the 3,700 people stuck on the Diamond Princess. It makes perfect sense to isolate people from the source of the most infection.
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51 minutes ago, Pochi Hanaki said:
Tell me what does having a Chinese passport do anything about safety. If you haven't been to China in a year why do they need to be screened???? Should they screen every american because there was a case in New Jersey? It is a bunch of fear mongering directed towards one country basically even though lots of countries are effected.
Yes lots of countries have been affected. But China has had >30,000 cases and the next highest infection rate is Japan with 45 cases. So I don't think its fear mongering its putting it into perspective.
They may not have travelled to China themselves but have a much greater likelihood of being in contact with someone else who has.
It would be interesting to see a breakdown of nationalities in the Diamond Princess outbreak.-
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5 hours ago, The_Big_M said:
They have one, but good luck with that.
Many complain, few are resolved...
Public shaming can go a long way when you're not getting anywhere.
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2 hours ago, ARandomTraveler said:
A full refund doesn’t mean a cash refund. It seems to be their policy to offer future cruise credits in these situations (as I keep mentioning - this situation is very reminiscent of the hurricane Maria fiasco in 2017 when people had this same issue and same complaint about not being able to use the future cruise credit).
This is also why I have mentioned people should consider buying cancel for any reason insurance. I realize you may not have known about that option and it’s obviously too late for you to do that so I’m sorry you’re having to deal with the hassle of changing and paying for alternate travel plans and I imagine it’s also very disappointing. Hopefully other people can learn from these reports and be aware that cancel for any reason insurance (or just plain travel insurance) exists so they can plan ahead if they don’t want to be stuck in similar situations in the future.
I hope you work things out and enjoy Australia or can change your plane tickets to get home sooner.
Perhaps he should check the term and conditions of the ticket.
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14 minutes ago, benjoon said:
Definitely go to the press. I’m sure if RCI know they won’t want the bad press. The cruise industry is in a state of shambles. Channel 7 and 9 enjoy broadcasting any bad press when it comes to cruising. How can they say that you weren’t denied boarding when your TA had contacted them directly.
There is a particular show called A Current Affair on Channel 9 who love that type of story
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22 minutes ago, RJHNorthyorks said:
Good idea
I also just noticed Royal Caribbean has a Facebook page that you could complain on.
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2 minutes ago, RJHNorthyorks said:
I really don’t think that is a solution. They have publicly announced a policy. They need to enact itYou could probably try a journalist here. abc.net.au
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2 minutes ago, RJHNorthyorks said:
Dreadful experience with RCI - trying to change refund policy.
Think I have posted about this before but our situation is getting worse.
We flew from the U.K. to Sydney with a 2 night break in Hong Kong. We were due to board Voyager of the Seas on 5 February for a 14 night cruise to Fiji. The cruise was the first part of a 6 week holiday in Australia.As we were preparing to leave Hong Kong we were sent a message by a friend to say she had seen a press report to say we would not be allowed to board. We contacted our TA in the USA - she had not received notification but called RCI who confirmed it was true and that she Said had started the refund process. We had to supply our flight details which we have done and they have been passed to RCI.
This morning I have heard from the TA that RCI are trying to issue future cruise vouchers and not refunds. This is totally unacceptable to us for a number of reasons.- they have told our TA that we would receive a full refund
- their press release ( see below) assures people that they will get a full refund
- I have a Twitter communication with RCI in which they said as soon as our travel details were confirmed they would issue a full refund.
- we have an enforced 2 week land holiday in Australia that we had not anticipated. We need the refund to cover the cost of staying in one of the most expensive cities in the world ( although it is lovely.)
- our travel plans for the next 2 years are arranged and do not include RCI. Why would we want to leave 5000 USD with them on account. It makes no sense.I have Tried to speak with RCI myself but first they denied all knowledge of the booking, then asked who had said we would get a refund ( I said they did and sent them copies of documents) and finally they claimed we had not been denied boarding.
What a shambles and frankly very distressing.
Their poor communication of the decision to deny boarding and their subsequent obstructive behaviour is making a bad situation worse.
They have lessons to learn about customer service.Their press release is attached
https://presscenter.rclcorporate.com/press-release/48/coronavirus-update/
You will probably have to wait until you get home to sort it out. Do you you have a consumer's rights dept that can assist you?
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On 2/6/2020 at 2:33 AM, ARandomTraveler said:
How can they possibly enforce this? Are they gonna have a question on the set sail pass that says “have you been within 6 feet of someone who has visited mainland china in the last 14 days?” And more importantly, do they actually expect people to check yes on that box, knowing that they’re about to be turned away from their vacation with nowhere to go? I hope they offer some incentive for people to be truthful on that, like paying for their hotel so they’re not stuck in Singapore holding their luggage watching the ship sail away without them, and giving them a refund and helping them fly home. Otherwise, people are gonna lie. It’s also a somewhat flawed question as it assumes people know where everyone they come in contact with has been.
They will take anybody with a Chinese passport to the side and question them.
How does two-suite upgrade work?
in Regent Seven Seas Cruises
Posted
I saw the 2 category upgrade after we had already booked and so I rang them. We were already booked in a PH suite so they gave it t us at the price of 2 categories below.