CruizAddict
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Posts posted by CruizAddict
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On 7/3/2023 at 4:19 PM, Smeecanada said:
Hello,
Query about how the HAL Shore excursion and the waitlist. Booking for our upcoming cruise and I've selected a shore excursion and paid for it (just so we have an excursion). However, I've waitlisted us for a more desired excursion. Will HAL still notify us if the more desired excursion comes available - even though we've booked the alternate choice?
I am curious if your cruise has happened and what ended up occurring. I have the identical question regarding a cruise to Japan this coming April. I wondered if you fully pay for an excursion online, will HAL still keep you waitlisted on a second excursion, or will the "system" automatically remove you due to recognizing a time conflict (meaning the more desirable tour is same day/time)? It seems this is what you were asking?
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On 11/28/2023 at 10:49 PM, oakridger said:
These problems have been going on for ages! HAL, get it together!
~Nancy
Agreed. I have called HAL and posted complaints. The first time I was told they were "upgrading" the system. The second time I was told I had to download Chrome for it to work. What kind of a business has the customer "fix" their site? I'm sure it will be working just fine when final payment is due!
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21 hours ago, DUCHESSRN said:
Well darn it made final payment for 6/12 on Ruby yesterday.
Yes. This has happened a lot. We even had a cancellation for a booking we made last April for THIS August cancel last fall! "Redeployment," not due to COVID-19. Sadly, I feel Princess has been doing a Ponzi scheme with deposits/final payments for a very long time. I have contacted the higher-ups, but only have had success in extending a final payment date. It isn't the issue of COVID-19/CDC. The issue to me is making/selling bookings you know most likely won't happen in the first place. Then, such as in your case, they get your final payment and then cancel on you almost right away....and your monies go to ?? Next guy in line they need to pay off. Sorry, conduct is the issue here. I don't want to hear their sob stories. I'm over this like another poster mentioned.
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6 minutes ago, Saint Greg said:
Thank you so much! I kept finding only the outdated forms.
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Anyone know where we can download the new forms please?
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Hello!
We've been on about 35 cruises (17 Princess Cruises), but not on the Ruby. However, I honestly think that cabin is not in a good location. Not only are you under the pool area (scraping of chairs, etc.), but you are almost directly across from the laundromat, where people tend to congregate and there is more noise in the corridor as a result. You do not want to ever be under a dining area of any kind or under the pool area. I got "upgraded" once on the Star to under some galley (rolling carts all night - literally) and was gone after the second night and much squeaky-wheel complaining. I don't think they would have moved us, had it not been their idea to put us there in the first place. We even had a purser come into the cabin in the night to hear what was going on overhead. The cabin steward quietly told us it was a common complaint in this cabin.
You may not be noise-sensitive, but I am, so I'm picky about this type of thing. I'd get out of that ASAP. Just my opinion....
HAL Shore Excursions and Waitlist
in Holland America Line
Posted
I am curious if your cruise has happened and what ended up occurring. I have the identical question regarding a cruise to Japan this coming April. I wondered if you fully pay for an excursion online, will HAL still keep you waitlisted on a second excursion, or will the "system" automatically remove you due to recognizing a time conflict (meaning the more desirable tour is same day/time)? It seems this is what you were asking?