Jump to content

jcruise20

Members
  • Posts

    67
  • Joined

Posts posted by jcruise20

  1. I feel that we have been baited and switched. When I brought that up to the agent on the phone she got very testy with me and told me that if I was going to use "legal terms" the conversation was over.

     

    Some cruise lines tell their agent that any use of legal terms or threat is a red flag and the agent can't even touch the reservation at that point, until the customer or travel agent takes back the threat. They are very strict about it.

    • Like 1
×
×
  • Create New...