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ml64

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  1. CUBA TRAVEL POLICY UPDATE #3 June 6, 2019 10:00 AM ET (2:00 PM UTC)

    On June 4, 2019, the United States government announced new and immediate travel restrictions to Cuba. As a result, we have ceased all calls to the country and are modifying previously scheduled sailings as appropriate. We share your disappointment and frustration caused by this unexpected change. Like you, we were surprised by this sudden modification to policy. We thank you for your patience and continued support as we navigate through this recent development. Guests who booked Cuba sailings with us will be contacted very shortly with a detailed communication. Please bear with us as we carefully work through each sailing.

    Guests booked on cruises to Cuba through September 2, 2019 have two options:

    • Sail the revised itinerary and receive a 50% refund of the cruise fare paid as well as a 50% future cruise credit valid through December 31, 2020.
    • Cancel the booking and receive a full refund. If guests choose this option, we must be notified no later than June 11, 2019, midnight EST.

    Sailings beyond September 2, 2019 will be automatically cancelled and refunds will be applied to the original form of payment. Guests impacted by these cancellations are offered a 20% discount off current cruise fares on any new voyages booked by August 5, 2019 for sailings no later than December 31, 2020.

    We are so very sorry for this last-minute change but we do look forward to welcoming you on board again soon and providing an exceptional vacation experience. With our world-class team, our innovative fleet and over 300 destinations to visit, we know you will have the vacation of a lifetime no matter the destination.

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  2. FROM NCL:
    UBA TRAVEL POLICY UPDATE #2 June 5, 2019 12:30 PM ET (4:30 PM UTC)

    On June 4, 2019, the U.S. government announced new travel restrictions to Cuba. As a result, we have ceased all calls to the country and are modifying previously scheduled sailings as appropriate. We thank our guests and travel partners for their patience as we navigate this unexpected, last-minute change, and we will of course continue to share information with them as soon as additional details become available.

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