njsonja
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Posts posted by njsonja
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1 hour ago, Eli_6 said:
At 21:00 on the video on John Heald's page it says there is a mini bar in the staterooms.
Exactly
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We just booked this. Found out they don’t have mini fridges in the balcony rooms (maybe others). Anyone else hear this?
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On 11/9/2022 at 10:39 AM, Langoustine said:
Yes, I was booked on the Magnifica from Barcelona to Miami. leaving Barcelona May 3rd. That has now been cancelled, with MSC promising a full refund.
On 11/9/2022 at 10:39 AM, Langoustine said:and I had a b2b with a celebrity going to barcelona and sleeping over one night...it would have been perfect for my friend who can't stay in an airplane anymore for that length of time due to his back issues...so...
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4 hours ago, Hlitner said:
Terrific question. While there are some excellent web sites/data bases owned/operated by a few major cruise agencies, we have never seen an App that does a competent job monitoring cruise line price cuts. And the reality is that "price cuts" have become very complicated and usually involve more than simple price cuts. We are in a ear of "smoke and mirrors" promotions. So just consider a cruise line that has a "Sale" that includes various amenities (tips, drinks, etc) at a certain price. A week later then end the promotion and offer a major drop in the price of the cruise, but while you are paying less, you are also getting a lot less.
One of our favorite cruise agencies has a booking engine where one can look at a specific cruise and actually see multiple deals (all on the same cruise) at different prices. Even that data base may not show all the options.
To further complicate things, the cruise lines will often over value their perks and use that value as part of the price. So, for example, you might have a cruise line that "includes" a drink package that is valued at $130 per person/day! Very few cruisers will ever spend $130 a day on drinks over an entire cruise. We think that the valuation of drink packages has become the biggest "con" in the cruise world. Several years ago when all these drink packages started becoming the new norm, I went back and looked at more than a dozen of our prior cruises to find out just how much DW and I spent on drinks (we like adult beverages). I discovered that our average was about $70 per day (total for the two of us) which was much less than I had expected. Why? We took advantage of Happy Hours, free drink perks (because of our status), and the amount spent on drinks during long port days was actually pretty minimal. The cruise lines also did their own research, and for a while would not sell drink packages on Transatlantic cruises (because they knew that passengers would drink a lot more on all those sea days).
So, before even designing a data base to track price drops one would first need to clarify what constitutes a price drop.
Hank
@Hlitner can you possibly share that or email me? my email is petdaycare@ aol . Many thanks...
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If anyone has an app that does this instead of me monitoring it manually every day or my TA doing it every day, please lmk. Many thanks in advance.
Sonja
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My daughter is verified for this and wants to give us this cruise as a gift with her discount. Is that possible? She can't travel with us as she is constantly working. How would I find this out? Many thanks in advance. S
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So my husband got a CASINO offer (not a free cabin, a deep discount) in the mail with a CAMPAIGN CODE. Now Princess is saying there is nothing attached to his account. Any ideas as to what to do now? Today I spent 3 hours on the phone with no help. Customer service seems non-existent.
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many many thanks....I very much appreciate everyone's help..
sonja
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How do I know which cruises the casino offer is accepted on? I called Princess and she was less than helpful. How might I find this out so I can look around myself? Is there a way to search this? A list? Many many thanks in advance,
sonja
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On 10/29/2022 at 10:22 PM, Ombud said:
No one needs to be on hold for 2 hours. 3 alternatives:
1. I just email my CVP and she gets back to me in a few hours with the issues solved.
2. I'm sure non- big box TAs can act on your behalf as well.
3. But just in case you DIY -- there's the chat line.
Back in April 2020 I was stuck on hold. But not since restart, using my CVP, and accessing chat line. I have time but not temperance to be on hold more than 15 minutes. I'm not a very patient person
what chat line please? they don't have a live chat that I could find and I googled it. I'm in the USA.
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On 10/29/2022 at 4:16 PM, PacnGoNow said:
You should not have to email. A customer service rep should be able to do this. I would not call on the weekends. I would call 6 am Pacific time on Monday and ask for the customer resolution department. Explain the issue, if you have to, but ask to be transferred.
Did you try the chat line already? Do you have a TA/CVP? They may be able to help.
If you still want to email:
customerrelations@princesscruises.com
I emailed customerrelations@princesscruises.com twice. Finally yesterday I found someone after a 3 hour wait and it's been resolved.
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On 10/29/2022 at 4:15 PM, ShakeDaddy said:
One of the reasons I only use a Travel Agent. My TA could not help either....she made at least 5 phone calls on my behalf. Yesterday after a 3 hour wait and 3 people, it was resolved. I hope the cruise will give me less stress than this.
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I am beside myself. I have spent literally hours with Princess this past week. My husband has two accounts that need to be merged with the correct number. One shows zero cruises. One shows 15. The one that shows zero is the one they merged it with. This should be so simple. 19 calls so far. If anyone has emails to share with someone that can actually rectify this, I would be grateful. They can't connect me to the IT Dept. Their account on Twitter cannot help me. Any "special" phone numbers or emails that can help would be appreciated. I am disgusted and beyond frustrated. TIA sonja
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I have read that Diamond perks include one free bag of laundry. The cruise I'm going on is 16 days. So do you get one bag of laundry per cruise no matter how long the cruise is? Many thanks, in advance,
sonja
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On 2/9/2022 at 7:58 PM, Jim_Iain said:
I have always had the Premium Internet and never had any problems making calls from my iPhone using wifi calling and receiving calls. I stay in contact via both sms and iMessage with no problems. Facetime also works wells as well as WhatAPP.
I've also done Zoom meetings etc with only an occasional short time dead zone. Once re-connected the messages came through.
So do you just purchase a package and turn off cellular date on the phone? Many thanks.
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Aboard Viking Orion departing from Florida. Is it available? TIA
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the choice of getting tested at the pier for those of us that are having a difficult time with the timing of 72 hours and flying?
I hear they have started this in some ports in Europe..
sonja
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Can someone tell me about the mask situation? Is it all over the ship constantly? Thank you in advance.
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appreciate your replies...i'd rather go naked than do laundry on a vacation...lol...if you see me, just say hi!
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we are each platinum, but that seems silly to me...it's a 15 day cruise not 2, 7 day b2b....I didn't have an option..lol
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so i've heard conflicting answers...anyone have a definitive answer? going on a 15 day cruise on Bliss, i'm platinum...is that 1 bag of laundry for those amount of days or two? many thanks in advance..
s
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We will be disembarking a ship in London and then thinking of hopping on the Queen Mary back to NYC/Brooklyn. What is the attire in the dining room? We don't want to drag much formal wear with us. Is a jacket okay for my husband without a tie? For me, can I wear pants to dinner? I also would like to know if there is a buffet somewhere for lunch/dinner. Many thanks in advance. Sonja
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I am not being answered via email. I will now fax and mail. Ty.
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The one number I did find (305/374-7354) is a non-working number.
Can anyone help?
Many thanks.
Sonja
When is the next Princess sale?
in Princess Cruises
Posted
Does anyone have any idea?
TIA,
Sonja