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bbz

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Posts posted by bbz

  1. We just got back from this cruise. I believe that any foreign-flagged ship must stop at least one international port on cruises that leave from the US. Victoria would qualify, and passports were required. Also, on the White Pass Railroad excursion, we had to show our passports before entering Canada and also when leaving.

  2. We are eager omnivores and have rarely been displeased with Celebrity's (or Azamara's) food. One item I would avoid, however, is the gumbo. It's not bad vegetable soup, but it's not even close to gumbo, despite adding liberal amounts of Tabasco. Ever optimistic, we have tried it 3 times on Solstice cruises, once on Infinity and twice on Azamara Journey. It's always the same. Like remarriage, the triumph of hope over experience.

  3. My problem with the new brochure is more substantive than the photo of the dogs or the mailing difficulties. We identified a cruise in the brochure that we were interested in. When we tried to book it, we discovered that the price had gone up 20%. This turned out to be beside the point, because that cruise was no longer eligible for the double upgrade. There is no indication in the brochure that the number of such discounts is limited. The only reference is in the small print, on the page that says there is no small print. There, there is the usual boilerplate disclaimer about the offers being subject to change, withdrawal, etc. I guess they have a maximum number of rooms that they are willing to discount. The cruise is not sold out.

     

    I realize that Azamara is within its rights to do whatever they want with their discounts, but it seems to be rather sleazy to me. It's too bad that the experience on the ship is so wonderful, but the shoreside component of the company doesn't function at the same high level.

  4. I'm a little surprised that this would be the case. I don't know of any other sites (Amazon, etc.) that empty shopping carts automatically. Also, when I checked back in, under Managing My Reservations, there was an area where things "Awaiting payment" would be listed, and it indicated that there were no items in the list.

  5. We will be cruising from Auckland to Sydney in March, and we recently reserved a couple of shore excursions on the Celebrity web site, bud didn't pay for them. The next day, when we looked to review what we had reserved, there was no record of us having reserved anything. So we tried again, with the same results. Has this happened to others?:confused:

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