Aliely

On 7/17/2023 at 4:54 PM, Beaumont Barbie said:

I have not. I would think you would need to request the upgrade very early because of the limited number of accessible cabins. Although, I have heard of pax booked in an accessible cabin when they don’t need one being moved to another cabin. I hope someone who has done it is able to provide a more knowledgeable answer. 

How well I know that people who don't need them book accessible cabins and take them away from those of us who do! I also know NCL will supposedly move people who do this but I have never heard of it actually happening...

On 7/17/2023 at 5:53 PM, MagnoliaBlossom said:

I agree with BeaumontBarbie.  If you are booking closer to sailing you might have a problem, but if you have a PCC they might be able to assist you,although the PCCs and WP are in separate worlds, they may have some influence.  Before calling I would look at availability of your desired cabin (are you wanting to move to anOV or BAL) and see if any are showing.  Remember that not all available cabins always show on the website, if none show call your PCC or TA, who can see all available and get cabin numbers of available cabins.  Then look at the deck plan and see which is most desirable for you and list them in order of preference.  Then call WP and see what happens.  At least you will enter your conversation well armed with information.   And if a cabin is truly not available, your points transfer is not complete until you have chosen a cabin.   Let us know how it works out, please

What you have suggested was already my plan, but I really appreciate your replies. We do have a PCC and will be contacting her. She is very good at locating and helping us secure accessible cabins, as she has for our previous six cruises on NCL. I was just hoping someone may have already done this in the past and could tell me how it went. I'll report back when we have more information. 

My apologies in advance If this topic has already been discussed in this form, but I am wondering if anyone has ever used MasterCard reward points to do an accessible cabin upgrade. TIA

cresx, Just wondering if your parents originally booked the accessible Penthouse Suite when they booked the cruise on the Jewel Class or if they did it through the upgrade offer. If you have time and would be willing to let me know, I would appreciate it!