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VEDA29

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    Butler & Concierge Jewel Suite SF

    in Norwegian Cruise Line

    Posted

    First time suite guest!

    What kinds of things can/will the Butler and Concierge do for you? What type of requests have some asked for in the past? Is there a charge to have a cocktail party in suite? If you order room service daily is there a charge? Is there a daily guideline for tipping your butler/concierge like regular $12pp per day? I don't want to be cheap but I am not rich either.

    No more "Free Beverage Package" for us

    in Norwegian Cruise Line

    Posted

    First, I'd like to thank the OP for this thread. To get the best value for our money in all aspects of life we must be given access to information to be able to make the best choices for ourselves. The OP wanted to let others know of her experience as a wine drinker and due to the limited/restricted choices offered during her cruise, she felt the UBP was not the best value for her. She wanted to pass this information along to allow others access to information to make their own decisions. Why this has turned into a "why didn't she just drink shots, mixed drinks, beer to receive a better value" discussion is beyond me. She is a WINE drinker.

     

    Secondly, I experienced a a huge reduction of wine choices as well on our cruise in March. After reading this thread, I decided to do more digging into the NCL wines included in the UBP. The links are provided below.

     

    As posted by NCL,on their website in 6/15, there were 41 wines by the glass being offered with the UBP. They were categorized as White, Red and Dessert. https://www.ncl.com/sites/default/files/WineList_Fleetwide_07092015.pdf

     

    On February 27, 2016 as posted on Cruise Critic, there are photos showing the NCL wine menus. The category types have changed to Whites Sparkling, Sweet Off Dry, Light, Medium and Full. Reds Light, Medium and Full. There are now 7 White Wines to choose from versus 20 in 2015 and 7 Red Wines to choose from vs 20 in 2015. http://boards.cruisecritic.com/showpost.php?p=49227301&postcount=37. The UBP selection has been cut by nearly 2/3rds. There are zero options under the UBP if your preference is a White or a REd Medium or Full Intensity wine. ZERO choices for free under the UBP.

    If you are a wine lover and enjoy trying different wines based on the food selection, or your mood or for whatever reason, picking the UBP will greatly reduce the value you will receive from this selection. Yes, there is the options of purchasing a bottle of wine with a percentage discount, but you have already "paid" for "free wine" and purchasing a bottle comes with additional costs to your shipboard account.

     

    Going back to my personal cruise experience in March: We are NCL suite cruisers and although I was offered the "free" wine in the suite dining, I pressed to see the wine list and once presented with it, saw for myself the limited choices. My preference was no longer allowed on the plan but our server sought out different wines that she thought I would enjoy as a replacement. I found one that was fine, but it was not my first choice, as it was for two weeks we spent cruising in December. Again, thank you OP, for allowing us to take your experience and seek out information on our to make our own decisions to receive the best value!

     

     

    How do you "pay" for something that is "free"? Yes you pay the beverage service charge, if you purchase a bottle w/the discount they should waive the added gratuity because you have pre-paid that in the service charges. Does anyone know if they do that?

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