malcliz

I wonder if that’s why we have just received a survey which included our opinion on Azamazing evenings?

16 minutes ago, theopup said:

We have just booked our first Seabourn cruise.

 

if anyone has a referral coupon it would be appreciated, thanks

Would be happy to refer you. Please email me on malcliz@btinternet.com 

If you have booked your first Seabourn cruise and sail before June 2024, we can refer you and you would receive $250 on board credit to use on your cruise. Please contact us on malcliz at btinternet.com 

Liz

When will this be open on the Encore?

11 minutes ago, gpension said:

Hi...I am booking my first Seabourn cruise and would love a referral coupon if someone can help me.  Thanks!

I can refer you if your cruise is before June? Please email me on malcliz@btinternet.com

I phoned up to book our excursions with our OBC. This is for our cruise next month. The excursions are now showing but it’s asking for a credit card and it says for non payment they will be auto cancelled. I don’t want this to happen so I have emailed support and was told they would action payment from our OBC but this hasn’t happened yet.  We have 12 OBC ‘coupons’ for various strange amounts. Has anyone else got weird amounts for their OBC such as 85p bar credit and £21.13 spa credit?

We have recently booked a cruise on board using the 10% off promotion. We were told that our 5% loyalty discount would be in addition to the 10%. However on our return we notice that the cruise would have been cheaper booked on the Seabourn website or through a TA so don’t think we received any benefit from booking on board. 

No it is just a straight ladder unfortunately. 

1 hour ago, fudge said:

So this morning we receive a mail from Seabourn with a change of boarding time, 14.40 instead of 18.20, that should be interesting we do not land until 16.45!

Where did you find your original boarding time? Was it on your final documents? We have all green ticks but they are still not available. 

When has everyone been able to download their final documents? For our cruise on 4th March ours should have been available on the 18th January but they still aren’t there. 

I found the answer to my question about disembarkation day in our documents as follows:-

Barbados Ship to Airport Group Transfer: You will be transferred from ship to airport. If you have a Seabourn-booked flight departing after 3:00 PM you will be brought to an interim location to wait for your flight. If you have a Seabourn-booked flight departing between 3:00 PM and 6:00 PM you will receive a meal voucher for use at a restaurant or hotel. If you have a Seabourn-booked flight departing after 6:00 PM you will receive hospitality accommodations. You will be provided with further details when you receive your disembarkation information while on board the ship.
 

38 minutes ago, twodjs said:

We were on Ovation during Dec. and booked our flight through Seabourn. We were taken to a resort hotel in Barbados where we were provided with several lunch options, all beverages and access to the entire property. Very pleased with our treatment. The hotel Seabourn selects depends on availability on your disembarkation day. It was NOT just a bus tour.

Thank you. That sounds good!

29 minutes ago, Mr Luxury said:

You could also be driven around on a bus for a few hours and then dropped at the airport.

We have done the Barbados excursion and airport drop that Seabourn offer twice before but we hoped that this time as our flights are with Seabourn that they would offer something different. 

We will be disembarking in Barbados on the 18th March and have a late afternoon flight. We understand that as we have booked Seabourn flights and transfers, that either a day room or lunch will be provided so that we don't arrive at the airport too early. Can anyone who has booked Seabourn flights confirm that this is the case and if so, what arrangements were made on disembarkation day?  Thank you.

1 hour ago, roberts2005 said:

Does anyone have experience with this type of sale?  Can you cancel already booked excursions and then rebook.?

 

Last, how do you know you are getting the discount?

 

Appreciate any and all comments

We have cancelled excursions and rebooked with an offer before but I can’t see any offer of a Black Friday excursions discount on our booking?

If you are a new Seabourn cruiser sailing on or before 23rd June 2023, we have a referral coupon which will give you $250 on board credit. Please contact us and we can arrange this. malcliz@btinternet.com. 

We agree too. Lovely to chat with him around the ship and he has great energy and enthusiasm as did the whole entertainment team. For the first time ever we went to every show and the entertainment on White Night was brilliant!

4 hours ago, Riocca said:

Press release on another thread says they will be using Fusina and Chioggia, hopefully ours stays as Fusina as it works better for the hotel we’ve booked.

Are you on the Quest? We disembark on the 4th October and have had an email today to say that will be at Chioggia. 

Thank you for your live review and photos.  We are loving this cruise too.  Several are new ports for us and we found them easy to wander round and explore on our own. Being the only ship in so many of the ports was great too. Happy Anniversary. What a lovely cake. 

We have received the email to say that our bid has not been accepted this time.  It came at 5 am on the morning of our cruise!

It’s today!

Yes we thought that too. But we haven’t had one this time. 

I’m pleased to see both the patio and windows buffet are open, instead of the menu in windows. Hope it’s the same on the Journey!

2 hours ago, excitedofharpenden said:

Because I book direct at the moment there have been occasions when I've needed to call direct to Azamara.Today I waited for an hour and forty minutes on hold waiting to get through to request luggage tags for my cruise (there is an error on the Journey 24th September sailing and they have messed up the documents). 

 

To me this as a self booker is not acceptable.  And it's got worse over time. I'd be interested to hear from others, particularly if your are a travel agent. Do you have a specially resourced conduit? I don't want to start a discussion on the benefits of using a travel agent.or not, just what others have experienced. 

 

Phil 

After that long wait, did  you get the luggage labels Phil? I phoned for ours and they emailed them but when I went to print them they said the right room number but the wrong ship and the wrong date!

We have received two emails with the exact same wording which were our notification of FCC following two cruises with the Venice/Ravenna change. The amount of £430 was the promised FCC of $500 for the inconvenience of this change. We didn’t know why it said it was for feedback. But if you’ve already had your FCC it seems strange that you’ve had another email?