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Costa sent an email about 2 weeks ago. The Future cruise credit amount was listed and included 100% of our payment. We purchased in the Italian market in 2019. Our rate included cabin, port charges and hotel service fees.

Living in the USA, I use a VPN for many tasks. Often I change the VPN location country to access only local options. I don't know if this will work for Costa, but it does for airline tickets. There are many free VPN's. Give it a try and let us all know.

Costa has country or region specific links to the terms and conditions for this discount. Since I booked via UK, here are UK terms.http://www.costacruises.co.uk/B2C/GB/Before_you_go/term/Documents/condizioni_premium_GB.pdf

I have seen similar for Australia. I assume you can google for other regions