aviarykeeper

...as I've said before, we were to be on the 8/23........as of today, no FCC certs NOR airfare change credit......waiting......

I only filed for the return airfare change because Air Canada charges $200.00 per ticket to change....that was our return flight back to LA.....I will eat the $75.00 per ticket that Alaska charged us; never asked Celebrity to pay it as their "limit" was $200.00 per person.......will post here when I receive something.......

....after all that has happened, it cannot be argued that Celebrity has dropped the ball on a couple of fronts.....receiving untold number of emails about "specials" is, to me, a slap in the face. Hey, lets get the people in marketing to come over to customer service and help sort this out-because if they don't, I feel like WHENEVER my FCC shows up it will go straight into the shredder.......after all.....why on earth would I want the chance to experience something like this over again?

As of this date, still no payment for airline changes of $800.00 for the 4 of us.....6 weeks from filing......

I have received all but the flight change refunds as of today.........no FCC received yet......I was on the 8/23 sailing...........

We were to sail 8/23..........received "some" on the refund ON SATURDAY....good to hear from others they are getting them; albeit in chunks. I also agree that the numbers I am being credited do not all match up with the CC statement online....BUT IT IS COMING IN.....Mailed my airfare refund issues last week.....know that will take some time........keep you posted.....

Our party was to be on the Aug 23rd sailing, and as of this date, I have received nothing in the way of credit to my card. I have submitted "air change fees" to be refunded ($200.00 per person as I understand it) by mail as instructed by my TA, and sense that it will take some time to process that.

Originally, I was told by my TA that the refund would come within 3 weeks; we're getting pretty close to that date now.......will keep you advised.