kstom1

I was also on this cruise.  The ship was FULL!  Seats anywhere except for the theater were full! I really liked the juggler show. My kids were disappointed that the sky pad VR wasn’t working and had to wait 2 hours for laser tag.  Otherwise a fun trip!

Have 5:30 dining on Mariner.  One of our excursions gets us back at the ship after 6pm.  Will we be able to use My time dining and walk in without a reservation to the MDR?

Looking for a recent Mariner of the seas compass for southern Caribbean 8 night cruise.

11 hours ago, monorail81 said:

What do they owe you a refund for?

I called to add a person to our stateroom.  After an hour on the phone with customer service, they couldn't confirm a price for this.  I asked her if I could just book a new reservation and she could cancel the old.  She guaranteed there wouldn't be a penalty and put in the request for refund.  I put a deposit down on the new res.

She didn't cancel.  I called back 3 days later to make sure the cancelation went through because I was getting emails on the old res.  I then paid in full for the old res.

The new agent, after another hour, guaranteed I would be fully refunded in 7-10 business days.  A few days later, I got a refund of the deposit amount on the new res instead of the full amount on the old res.

3 hours ago, orville99 said:

Is for a completed cruise, or for an upcoming cruise? There are different points of contact depending on which scenario you are facing.

 

pre-cruise

16 minutes ago, orville99 said:

Two questions and one answer:

Did you book direct or through a TA?

What is the nature of the issue?

 

 

If you booked direct, you need to call RCL. If you booked through a TA, you need to call your TA.

Depending on what the billing issue is, you may have to email RCL directly.

I booked through RCL.   But they are not helpful.  They owe me a refund

Does anyone have a contact with Royal Caribbean that might be able to help me with a billing issue?  I've called 4 times to the customer service line and sent 2 messages and can't get a response.  

She didn't know anything about the reduced capacity when I asked.

I called Royal today to see if I could add an additional cabin for the current passengers in my party.

The rep said the ship was 100% full!

I thought they were keeping numbers of passengers sailing low?

The rep didn't know anything about it.

Anyone know anything?

Anyone know if 12 year olds will be assigned to Adventure Ocean or the Teen Club on Odyssey?

On the 8/8 sailing and have two 12 year olds with me.

Thanks

8/8 cruise.  Got docs but check in still not available with 28 days to go

On one plan there are arrows.  On the other there isn't.  I'd like to know which plan is current

I've gotten 2 different answers from RCCL customer service.

When looking at the 2 different deck plans on the RCCL site I'm confused as to which is current.

Highlighted in Blue or Black?

Wanting to know if cabins 13556 and 13558 are connecting or not on the ship for our cruise this August

I have 2 cabins.  One changed, one not.  August 8

Hi All!  Does anyone know if the price of admission into the water park is included with the purchase of a cabana?  The site says admission is included but doesn't specify for how many people.  I have 6 in my party.  The cabana says it accommodates 6, but do I have to pay extra for the park passes?

Canceled cruise for family of 4.  We had 2 adjoining rooms.  Also paid for dinners and wifi.  We received  6 different  FCC certificate numbers.

When I rebook, will I be able to use all 6?  And if we have 2 additional passengers with us (6 people in 2 cabins), will I be able to use that credit towards our 2 new people?

Thanks

Traveling from LAX to Sydney. American Airlines has suspended food service out of LAX. Is AA offering anything to eat on my 15 hour flight?

Looking for Fun Times for the Australian itinerary on Legend. Leaving on 11/14!

Thanks very much for the info!

Help! New to Carnival and have never been to Australia. We're visiting Noumea, Isle of Pines and Lifou.

Would love some advice on the ports. What currency is used on the islands? Are US dollars accepted?

Does the ship dock or tender? Any suggestions on tours in these ports? Would love a resort day, beach day or snorkeling.

Thanks!

Days 2 and 6 for Eastern.

thank you

What is the itinerary?

day 1 Ft Lauderdale

2 Nassau

3 at sea

4 St Thomas

5 St Kitts

6 at sea

7 at sea

8 Ft Lauderdale

Going on Allure 8/27. Can anyone tell me what night are formal nights? Thanks!

Hi all! I'm Diamond, but have never done My Time Dining. Booked Allure in August and the only option was My Time. I'm old school and would prefer traditional seating. Anyway, I'm traveling with a group of 11 and read that we can only make reservations for 10 people. So, how do we sit together? How do I make reservations?

Planning on burying my mom's ashes at sea from Allure in August. Received the letter from RCCL approving the burial. Need some direction on a type of urn/container that is accepted through TSA and biodegradable as the ship required. Ashes are in a basic box purchased from the funeral home. Unsure that the box is biodegradable. Thanks.