scottishflower

Hi Carrie - I really don't know the catering / bar particulars of the reception b/c my father and step-father are arranging that; I was pushing for answers on periperhal issues, like music capabilities, salon services, priority embark/disembark, things like that; it was by getting involved in these things that I found out how unresponsive the group coordinator was being. To my relief, things still seem to be under control. I can't say how glad I am that I didn't coordinate my wedding through RR and have to deal with similar treatment!

Thanks Carrie - actually, there must have been a sudden watershed of information because we got things settled a couple of days ago - Thanks again for thinking of me - good luck!!

So far, my itin looks something like this:

7 am, ship arrives in port

10 a.m. - Taxis to the Ceremony location

10:30 a.m - Wedding Ceremony

11 a.m. - See sites, have a drink, etc ...

1 p.m. - Wander back to the ship

1:30 pm - Don't miss the boat!

2 p.m. - Onward to next port

3 p.m. - Cocktail Reception in the ?????

My problem is I want to know that 3pm IS the time and where the heck it will be held on the ship so that my guests know what, where and why, not too much to ask... I think low key planning favored by some doesn't work when you have a big group of guests to worry about.

I'm trying to be calm too - the ceremony was the most important thing to me anyway, I wasn't going to let RCCL/RR rain on my parade in that dept.

Same problem here - doing the non-RCCL wedding at end of this month, and trying to organize a post wedding private cocktail party on the ship (not a "reception," per se) for our 30 guests. Getting answers from our group coordinator has been trying, to say the least, and my TA is a cruise specialist, so it's not for his lack of trying.

She doesn't answer emails and then when she finally does, she sends information that is irrelevant. I'm hoping she gets her act together soon - I need to print up itineraries for my guests, and we need to make sure the info is correct. I honestly believe they put people in these positions that have no event planning or hospitality management experience whatsoever.

And this has nothing to do with Royal Romance - I'd be livid if I were dealing with this same bad customer service on the ceremony part of things... Thankfully that's gone well outside of the RCCL/RR/TWE loop.